Hakima Sinkou, Marketing & Booking Assistant

Hakima Sinkou

Marketing & Booking Assistant

Gondolania - Villagio Mall

Location
Qatar
Education
Diploma, STES
Experience
5 years, 2 Months

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Work Experience

Total years of experience :5 years, 2 Months

Marketing & Booking Assistant at Gondolania - Villagio Mall
  • Qatar - Doha
  • July 2017 to August 2018
Reservation supervisor ( food & Beverage at Sheraton Doha & convention Hotel
  • Qatar - Doha
  • December 2014 to March 2015

o Taking reservations in a proactive way.
o Sending Proposals and Confirmations.
o Follow-up of proposals and confirmations on or before cut-off dates.
o Updating database regularly
o Telemarketing
o Tracking of spent of guests and get in touch with customer, who have not been customers for some time.
o Following up guest feedback with Restaurant Manager and emailing thank you notes

Star Meeting concierge , Business Center at Sheraton Doha & Convention Hotel
  • Qatar - Doha
  • September 2013 to May 2014

- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.


- Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.


- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Sales Administrative Assistant at Palais Namaskar 5 Star Luxury Hotel & Spa - Morocco
  • Morocco - Marrakech
  • January 2013 to August 2013

o Taking care of meetings, schedule and appointments.
o Dealing with the general inquiries of the sales team.
o Preparing presentations and reports regarding sales proposals and plans.
o Data entry

.

Sales Cordinator at Marrakech Riad
  • Morocco - Marrakech
  • April 2012 to December 2012

o Calculate premiums and establish payment method.
o Perform administrative tasks, such as maintaining records and handling policy renewals
o Select company that offers type of coverage requested by client to underwrite policy.

Assistant to the Event Director at Complex Pacha Marrakech
  • Morocco - Marrakech
  • August 2011 to March 2012

o reception and orientation of visitors
o access control
o strikes mail, writing documents

Export Manager at Concerverie Zagmouzi
  • Morocco - Marrakech
  • December 2010 to June 2011

- Assess local markets and the feasibility of business plans

- Undertake the tasks relational before and after sale

- Develop a marketing strategy in line with an area of trade policy defined by the Management

Secretary at Concerverie Zagmouzi
  • Morocco - Marrakech
  • September 2010 to November 2010

-Involved in various operations related to the management studies

-organize appointments, processing mail, telephone calls and preparing records

-create, update, and archive files

Education

Diploma, STES
  • at Institute of Management and Computing Marrakech
  • June 2010

Diploma in Secretary Management

Bachelor's degree, BS-E
  • at of Law and Legal Science at Cadi Ayyad University Marrakech
  • June 2009

Economy Management Studies

High school or equivalent, A-level
  • at Hassan Ibn Tabit High School Marrakech
  • June 2006

A-level in in Experimental Sciences

Specialties & Skills

Human Relations
Project Documentation
Document Management
Microsoft Office
Microsoft Office
GOLD V5
Marketing
IBM Lotus Note

Languages

Arabic
Expert
French
Expert
English
Expert

Training and Certifications

Assistant (Training)
Training Institute:
Rak Communication
Date Attended:
April 2009
Secretry (Training)
Training Institute:
Concerverie Zagmouzi
Date Attended:
February 2011
Banquet Sales Coordinator (Training)
Training Institute:
Sheraton Doha & Convention Hotel
Date Attended:
October 2013
Assistant (Training)
Training Institute:
Marjane Marrakech Menara
Date Attended:
February 2009
Assistant (Training)
Training Institute:
La Soabidis
Date Attended:
February 2010
Secretary (Training)
Training Institute:
Rak Concept
Date Attended:
March 2010
Ladies Wedding supervisor (Training)
Training Institute:
Sheraton Doha & Convention Hotel
Date Attended:
January 2014

Hobbies

  • Reading Novels
    I enjoy reading French novels and now i am interested in English novels to improve my English I like surfing the net and i love going out and socialising with friends.