Hala Zeyad, Associate HR Officer

Hala Zeyad

Associate HR Officer

UNRWA HQ

Location
Jordan - Amman
Education
Bachelor's degree, English Literature
Experience
17 years, 3 Months

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Work Experience

Total years of experience :17 years, 3 Months

Associate HR Officer at UNRWA HQ
  • Jordan - Amman
  • My current job since October 2018

• Conducts research, data collection, analysis and verification to support of management reviews on job classifications and design.
• Reviews Job descriptions and draft a complete submission for approval.
• Maps new, or amends existing posts titles and grades, occupational and organizational units titles and locations in system
• Reviews Requests for Post Actions and follows up to ensure that due actions are taken in the system in line with the approved decisions;
• Updates Organization Design and Classification Section’s site and internal archiving system (electronic and physical files); uploads.
• Updates the work plan including the priority list of the section work regularly, and follows up on pending issues bringing deadlines to the attention of the respective staff member;
• Prepares annual and regular statistics and reports;
• Creates & Updates organizational charts.

Human Resources Associate at UNRWA
  • Jordan - Amman
  • March 2012 to September 2018

• Organises the recruitment of staff, coordinating interviews, checking references.
• Drafts contracts and manage all the procedures of the new staff.
• Delivery of HR induction module to new starters.
• Provides administration support to the HR Manager in all HR related matters;
• Manages and follow up records for payroll;
• Updates and reflect any changes in posts in the system.
• Drafts letters and salary certificates
• Processes termination procedures
• Issues annual certificates for acknowledged staff
• Interest the required data on SAP (system)

HR Assistant at UNRWA
  • Jordan - Amman
  • November 2010 to February 2012

• Carries out all the Leaves types for all UNRWA staff (7000 staff)
• Performs all the needed deductions and payments related to leaves
• Collects and following out all the attendance sheets from all the areas.
• Manages the filing system for the leave section pare work.
• Performs correspondences in this regard.

HR Coordinator at ETQ
  • Jordan - Amman
  • April 2008 to December 2009

• Drafts policies and other relevant documentation.
• Carries out the performance system & procedures for the staff.
• Delivers training to employees on a regular basis - e.g. induction training; ethical training, on the job training.
• Supports people managers & payroll activities including salary benchmarking and the bonus process
• Administers payroll/deductions for staff.
• Coordinates recruitment and selection procedures & delivers induction training;
• Drafts job descriptions;

Provides first-line assistance to employees, applicants, and the general public regarding general human resources administrative matters. arranging recruiting issues and conducting Interviews.

Personnel Officer at ITG
  • Jordan - Amman
  • March 2006 to March 2008

1- Recruiting and Hiring procedures.
2- Preparing offers and contracts
3- Arranging the setup for the new hires in coordination with IT team and all what they needs.
4- Orientation for new employees.
5- Carry out Leaves and Vacations issues.
6- Payroll and Salaries.
7- Bank issues.
8- Legal issues.
9- Employee papers and recommendation letters/ ERP.
10- Handling Insurance issues
11- Termination Procedures.
12- Arranging for the external and internal training courses.
13- Arranging the social committee activities.
1- Recruiting and Hiring procedures.
2- Preparing offers and contracts
3- Arranging the setup for the new hires in coordination with IT team and all what they needs.
4- Orientation for new employees.
5- Carry out Leaves and Vacations issues.
6- Payroll and Salaries.
7- Bank issues.
8- Legal issues.
9- Employee papers and recommendation letters/ ERP.
10- Handling Insurance issues
11- Termination Procedures.
12- Arranging for the external and internal training courses.
13- Arranging the social committee activities.
14- Provides first-line assistance to employees, applicants, and the general public regarding general human resources administrative matters.

Education

Bachelor's degree, English Literature
  • at The Islamic University
  • June 2002

Specialties & Skills

Management
Internal Training
Pressure
Insurance
Comunication Skills, abilty to work with a team and under pressure
Energetic
Diplomacy skills
Analytical skills
Negotiation
efficient Team Player

Languages

English
Intermediate

Training and Certifications

HR Management (Training)
Training Institute:
طلال ابو غزالة
Date Attended:
February 2011
Advanced Business Writing (Training)
Training Institute:
Leaders
Based Interviewing Course (Training)
Training Institute:
Internal
Contracting (Training)
Training Institute:
Internal
Business Writing (Training)
Training Institute:
Leaders
• Strategic Management for Human Resources “Planning, Promotion and Development course” 2008 (Training)
Training Institute:
Joint
Date Attended:
January 2008