Administrator
Citibank Berhad
Total years of experience :5 years, 1 Months
•Received company's physical funds transfer instruction and liase with processing Unit in KL via secure fax
•Perform sorting of printed checks received from KL according to TLC (transaction lifecycle checklist) and EH (exceptional checklist) and ensure 100% accuracy and customer’s requirements are met
•Microfilm of customer’s instruction and other documents as required
•Daily balancing and reconciliation of ICG GLs
•Assist the check custodian to record daily working supply of check
•Assist permanent officer to reconcile courier consignment notes against invoices
•Verify check delivery mode before releasing to courier’s messenger
•Assist Current account dept to process unprocessable and rejected checks received from UNIsys
•Prepare letter for rejected checks for both ICG and GCG
•Assist Payee validation custodian to review PV Validation report
•Assist in WLB/PPM processing (scanning of checks and invoices prior processing)
•Assist the RMO (Record Management Officer) to pack and file old records to warehouse
•Research and keep abreast of new education developments & trends, make recommendations to senior management on desirable additions or replacements
•Maintain roadshows filing / records / database and keep on track
•Attending road shows and education fairs in northern regions as and when required
•Prepare schedule and keep track of upcoming events
•Attend marketing meetings, prepare minutes & distribute agendas to consultants and follow up
•Assist the marketing team as and when required
•Produce regular status reports and run regular status meetings with marketing team
•Talk with clients & discuss ideas to obtain a clear perception of their requirements
•Answering telephones, relaying messages, preparing mailings, entering large amounts of data in a computer& faxing documents
•Undertake other administrative assignment, ad-hoc functions and related duties as when required
•Attending a customer queries
•Taking special orders & answering telephone calls
•Attending a registers, information desks & rotating through all store sections
•Liaison with all internal & external customers
•Shelving, restocking & retrieving of product
•Merchandising product in accordance with store merchandising principles, product & title awareness
•Providing advance secretarial and administrative support to the Director General (DG) and Deputy Director General (DDG) such as schedule/co-ordinate appointments for internal and external meetings and travel schedule, coordinating the budget and FT activities, preparing travel itinerary and documentation pertaining to travel request and claims
•Meeting clients to discuss their needs & interpreting the client’s business needs
•Handling and monitoring applications for local, international and corporate ticketing and tours
•Coordinating the day to day office communication that includes filing, drafting of correspondence, mail distribution, incoming and outgoing communications, routing it to the appropriate staff for action/follow up, updating the mail tracking system and contract/proposal tracking system for references
•Maintain strict confidentiality and interact professionally with Management, staff and clients
•Responsible to liaise and communicate with both internal and external parties
•Assisting in identification and prioritization of matters that needs immediate attention and action
•Take minutes of meetings. Actively follow-up on agreed actions to be taken and is responsible to follow through until task is completed
•Assisting in the preparation of presentation materials and documents for meetings, information gathering as and when required
•Assisting in co-ordination of workshops, seminars, conferences and trainings, and providing support to the Compliance & Administration Manager as and when required
•Undertake other secretarial duties and administrative assignment, ad-hoc functions and related duties as when required
•Organizes, sorts & analyzes computer printouts daily and maintains filing system
•Type, edit, review documents & prepare correspondence and reports as needed
•Review patients' records for completeness and accuracy according to
established standards
•Assists medical or administrative staff in selecting and collating of records for medical research
•Answers telephones & take messages or answers inquiries as needed
•Provide clerical support to staff members as assigned