hamze youssef, Assistant Restaurant Manager

hamze youssef

Assistant Restaurant Manager

alshaya

Location
Lebanon
Education
Bachelor's degree, Adminstrative & Programing
Experience
16 years, 4 Months

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Work Experience

Total years of experience :16 years, 4 Months

Assistant Restaurant Manager at alshaya
  • Saudi Arabia - Jeddah
  • My current job since August 2013

Achieve the target of sales, the Goals of Company

Restaurant Manager at Brioche Doree
  • Saudi Arabia - Eastern Province
  • August 2011 to July 2013

Experienced in managing different areas in restaurant operations such as customer relations, vendors relations, inventory control etc.
• Supervised all in house aspects of a restaurant from in-house decorations to payments.
• Specialized in training and motivating the new staff about their work and responsibilities.
• Controlled the overall cash flow on a daily basis to meet the weekly expenditures.
• Assisted the customers in solving their queries regarding food quality and services.
• Hired the staff in various departments according to skills required.
• Provided training to the new staffs by teaching them the responsibilities and restaurant work ethics.
• Monitored the cooking staff closely to ensure the required standards being followed in terms of quality and safety.
• Maintained a friendly atmosphere with the staff and customers.
• Scheduled the working hours of the staff and rotating the shifts.
• Searched the market regarding new dishes and items or latest trends in restaurants that may help in improving business.

Assistant Restaurant Manager at Balsamico Restaurant / Banetco.co
  • Saudi Arabia - Jeddah
  • December 2009 to June 2011

To organize & direct a team That Develops top quality of food & beverage products With prompt, Accurate and personalized service, to give high quality of productivity. Development work through ideas in hospitality, tourism, technology & informatics. To achieve the optimum level of Guest Satisfaction and departmental profitability in an atmosphere of teamwork and high Employee morale.

Supervisor Restaurant at habitat hotel
  • Saudi Arabia - Jeddah
  • December 2007 to December 2009

To organize & direct a team That Develops top quality of food & beverage products With prompt, Accurate and personalized service, to give high quality of productivity. Development work through ideas in hospitality, tourism, technology & informatics. To achieve the optimum level of Guest Satisfaction and departmental profitability in an atmosphere of teamwork and high Employee morale.

Education

Bachelor's degree, Adminstrative & Programing
  • at Ipnet Institute , Beirut – Lebanon
  • June 2000

Specialties & Skills

Upselling
Customer Service
Food Safety
Restaurants Management
restaurant manager
food safety & Hygien
Handling Complaint
customer service
how motivate our team

Languages

French
Intermediate
English
Intermediate

Training and Certifications

Food Safety (Certificate)
Date Attended:
August 2013
Valid Until:
September 2013
training computer skills (Certificate)
Date Attended:
July 1998
Valid Until:
September 1998

Hobbies

  • Reading & Camping - My Family & Son