Total Years of Experience: 28 Years, 6 Months
October 2017
To Present
General Manager
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at Allcargo Logistics LLC
Location :
United Arab Emirates - Dubai
Currently working as GM in Allcargo is a part of ‘Aavashya Group’, PUBLIC listed India with a turnover of over Usd.1 Billion having offices in 160+ countries, owns ECULINE and GATI.
Having had the experience of a START UP and RESTRUCTURING, I have been hired by Allcargo Logistics to set up its operations in UAE. Played a pivotal role in setting up the operations managing the overall operations of finance, HR & Admin as well as operations and logistics management.
Having had the experience of a START UP and RESTRUCTURING, I have been hired by Allcargo Logistics to set up its operations in UAE. Played a pivotal role in setting up the operations managing the overall operations of finance, HR & Admin as well as operations and logistics management.
September 2016
To August 2017
Independent Consultant-Logistics & SCM - GLG Group
at GLG Group
Location :
United Arab Emirates - Dubai
Worked as Logistics and supply chain consultant in conjunction with GLG group and Alpha Sights by taking up Independent Consultancy/Advisory/Market review for potential Investors and Equity firms who wish to explore the Middle East and Africa Logistics Market. Played a pivotal role of couple of e-commerce startups in its bootstrapping stage by assisting them in the formation process. Core strength lies in, Logistics Start- ups, Supply Chain Management. Expert in leading teams towards Operational Excellence and to build new standards for best practices
June 2012
To July 2016
Managing Director - Middle East & Africa
at Jacobson Global Logistics Co LLC
Location :
United Arab Emirates - Dubai
Reporting to President - Asia Pacific
Responsible for setting up organisation and establishing the brand in the region.
a- Establish and lead the entire business and serve as the region's most highly visible company executive with customers and partners.
b- Work closely with the company’s goal to design the region's business plan including short and long-term goals.
c- Design Middle East & Africa's strategic road map - incorporating all budgeting, milestones and lead the plan to successful implementation.
d- Work with Direct reports and Vice Presidents to devise and implement departmental goals and continually drive them to adhere to excellence in all phases of the business.
e- Develop and oversee Sales and Marketing plans.
f- Establish Quality protocol and meet regularly to review and re-review standards as necessary.
Responsible for setting up organisation and establishing the brand in the region.
a- Establish and lead the entire business and serve as the region's most highly visible company executive with customers and partners.
b- Work closely with the company’s goal to design the region's business plan including short and long-term goals.
c- Design Middle East & Africa's strategic road map - incorporating all budgeting, milestones and lead the plan to successful implementation.
d- Work with Direct reports and Vice Presidents to devise and implement departmental goals and continually drive them to adhere to excellence in all phases of the business.
e- Develop and oversee Sales and Marketing plans.
f- Establish Quality protocol and meet regularly to review and re-review standards as necessary.
May 2010
To June 2012
General Manager - Middle East & Africa
at Seagull Global Logistics LLC
Location :
United Arab Emirates - Dubai
Successful in setting up Dubai(Regional HQ), Durban & Mombassa corridors and responsible for managing them.
1) Responsible for establishing the brand & Setting up the organisation in the ME&A Region from GROUND ZERO. Recruiting and leading the entire team in the region with a common vision/direction.
2) Provide leadership to the functions of sales, projects, and services.
3) Ownership for growth in the region, sales plans, customer satisfaction and implementation of business plans.
4) Integrate and focus all resources in the region to ensure maximum customer satisfaction
5) Maximize market penetration of project and service offerings through aggressive and prudent utilization of all channels.
6) Ensure that right sales processes are executed that provide profitable growth for the business
7) Ensure appropriate business management practices and policies are implemented.
8) Coordinate resources to appropriately balance strategic objectives with financial return and efficient use of financial assets (including working capital).
9) Monitor financial performance against plans and forecasts.
10) Maintain positive employee relations and maximum productivity by fostering open communication throughout locations.
11) Evaluate risk associated with business opportunities and contractual obligations.
12) Overall P&L (budgetary) responsibility for the region
1) Responsible for establishing the brand & Setting up the organisation in the ME&A Region from GROUND ZERO. Recruiting and leading the entire team in the region with a common vision/direction.
2) Provide leadership to the functions of sales, projects, and services.
3) Ownership for growth in the region, sales plans, customer satisfaction and implementation of business plans.
4) Integrate and focus all resources in the region to ensure maximum customer satisfaction
5) Maximize market penetration of project and service offerings through aggressive and prudent utilization of all channels.
6) Ensure that right sales processes are executed that provide profitable growth for the business
7) Ensure appropriate business management practices and policies are implemented.
8) Coordinate resources to appropriately balance strategic objectives with financial return and efficient use of financial assets (including working capital).
9) Monitor financial performance against plans and forecasts.
10) Maintain positive employee relations and maximum productivity by fostering open communication throughout locations.
11) Evaluate risk associated with business opportunities and contractual obligations.
12) Overall P&L (budgetary) responsibility for the region
November 2005
To April 2010
Ocean Product & Hub Operations Manager
at Agility Logistics
Location :
United Arab Emirates
Reporting to: General Manager
Successful in setting up the Agitily-Dubai Ocean Dept & CFS Operations from scratch.
Responsible for Managing the Ocean Freight & CFS-Operations of Dubai Organisation.
General Accountabilities:
1- Team Management.
2- Plan, manage and adjust staffing levels to meet operational requirements.
3- Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members.
4- Deliver team member performance reviews, development and/or succession planning as appropriate .
5- Develop close relationships with the Customer
Manage all disciplinary and grievance issues (complaints) in line with policy.
6- Ensure compliance to Standard Operating Procedures (SOP's).
Identify opportunities to avoid and save costs.
Local Accountabilities:
1- Preparation of Key Performance Indicators (KPI's) for his team.
2- Local project Management of agreed projects.
3- Recruitment and selection of staff.
4- Deliver value creation projects as approved by the client.
5- Attend regular meetings with internal and external customers.
6- Product development.
Successful in setting up the Agitily-Dubai Ocean Dept & CFS Operations from scratch.
Responsible for Managing the Ocean Freight & CFS-Operations of Dubai Organisation.
General Accountabilities:
1- Team Management.
2- Plan, manage and adjust staffing levels to meet operational requirements.
3- Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members.
4- Deliver team member performance reviews, development and/or succession planning as appropriate .
5- Develop close relationships with the Customer
Manage all disciplinary and grievance issues (complaints) in line with policy.
6- Ensure compliance to Standard Operating Procedures (SOP's).
Identify opportunities to avoid and save costs.
Local Accountabilities:
1- Preparation of Key Performance Indicators (KPI's) for his team.
2- Local project Management of agreed projects.
3- Recruitment and selection of staff.
4- Deliver value creation projects as approved by the client.
5- Attend regular meetings with internal and external customers.
6- Product development.
January 2002
To October 2005
Country Operations Manager
at Gulf Eagle Services
Location :
United Arab Emirates
Reporting to Managing Director
Proactively managing the daily Operations of the Freight Division which includes Sea, Air and Road freight departments.
• Ensure compliance with Global freight agreements and allocations.
• Meet with major customers and service providers as necessary to maintain good relations.
• Key account management, Supplier management, Rate Analysis and Project management.
• Consistently achieve and exceed service level objectives through strict KPI monitoring, systems, and processes.
• Manage employee relations, including absence management, and follow Group employee HR guidelines.
• Offer competitive products & services to the market through efficient operations, smart pricing policies and innovative operations
• Actively develop relationships at a senior level and be responsible for tailoring solutions as per customer demand to secure new business
• Provide leadership, guidance and support to the team; train and motivate staff; develop appropriate succession plans.
• Manage all Divisional resources to ensure optimum utilization.
(Open)
Proactively managing the daily Operations of the Freight Division which includes Sea, Air and Road freight departments.
• Ensure compliance with Global freight agreements and allocations.
• Meet with major customers and service providers as necessary to maintain good relations.
• Key account management, Supplier management, Rate Analysis and Project management.
• Consistently achieve and exceed service level objectives through strict KPI monitoring, systems, and processes.
• Manage employee relations, including absence management, and follow Group employee HR guidelines.
• Offer competitive products & services to the market through efficient operations, smart pricing policies and innovative operations
• Actively develop relationships at a senior level and be responsible for tailoring solutions as per customer demand to secure new business
• Provide leadership, guidance and support to the team; train and motivate staff; develop appropriate succession plans.
• Manage all Divisional resources to ensure optimum utilization.
(Open)
April 2000
To December 2001
Finance Manager
at Gulf Eagle Services
Location :
United Arab Emirates
Reporting to Managing Director
Manage the Corporate Finance as head of the financial team and work closely with the senior management to plan and execute financial plans with regards to Fund Management, Asset Management & Strategic Decisions.
•Responsible to provide a high standard of financial practices through sound financial management
•Monitoring performance against operating plans, standards set.
•Keep abreast of the financial regulatory and statutory requirements, and liaise with the external auditors, to meet all requirements.
•Prepare management reporting in accordance with the company requirements including close attention to budgets and other financial positions.
• Develop, implement and actively manage routines & systems related to company invoicing, disbursement and client accounts.
• Prepare and implement proposals regarding personnel policies & staff remuneration.
• Work with the senior management team to prepare and analyse investments in relation to new projects in Freight Forwarding.
• Ensure proper reconciliations are carried out with major authorities and local customers such as Ports Authority, Customs etc.
Manage the Corporate Finance as head of the financial team and work closely with the senior management to plan and execute financial plans with regards to Fund Management, Asset Management & Strategic Decisions.
•Responsible to provide a high standard of financial practices through sound financial management
•Monitoring performance against operating plans, standards set.
•Keep abreast of the financial regulatory and statutory requirements, and liaise with the external auditors, to meet all requirements.
•Prepare management reporting in accordance with the company requirements including close attention to budgets and other financial positions.
• Develop, implement and actively manage routines & systems related to company invoicing, disbursement and client accounts.
• Prepare and implement proposals regarding personnel policies & staff remuneration.
• Work with the senior management team to prepare and analyse investments in relation to new projects in Freight Forwarding.
• Ensure proper reconciliations are carried out with major authorities and local customers such as Ports Authority, Customs etc.
March 1998
To March 2000
Accountant
at Gulf Eagle Services
Location :
United Arab Emirates
Reporting to Accounts Manager
Coding and posting of Accounting documents into the system
Follow up of local debts collection with customers
Settlement of Accounts payables (local suppliers)
Assisting the Accounts manager with year end accounting works
Handling petty cash and staff payroll
Reconciliation of different accounts
Coding and posting of Accounting documents into the system
Follow up of local debts collection with customers
Settlement of Accounts payables (local suppliers)
Assisting the Accounts manager with year end accounting works
Handling petty cash and staff payroll
Reconciliation of different accounts
June 1996
To November 1997
Accounts Analyst
at Nittany Decision Services,
Location :
India
Nittany was the first BPO in India pioneered in MEDICAL TRANSCRIPTION. It had been offering BPO services such as Health Insurance Billing, Insurance Claim Adjudication, Medical Transcription, Customer Contact Center Services, Accounting/Payroll Services and Advertising Specialty Services for Major US Health Organizations.
Reporting to Project Manager
. Worked and learnt Accounts receivables, claims creation and submission process, vendor management.
. Preparing MIS reports & other statements with a view to apprise management of the process operations and assist in critical decision-making process.
. Coordinating with the client service team for any project specific procedures.
Key Achievements
Part of new live project within 2 months from the date of joining Promoted as a Billing Analyst in span of 6 months
Reporting to Project Manager
. Worked and learnt Accounts receivables, claims creation and submission process, vendor management.
. Preparing MIS reports & other statements with a view to apprise management of the process operations and assist in critical decision-making process.
. Coordinating with the client service team for any project specific procedures.
Key Achievements
Part of new live project within 2 months from the date of joining Promoted as a Billing Analyst in span of 6 months
May 1995
To June 1996
Business Development Executive
at ITC Limited
Location :
India
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