Hatim Tagelsir Hassan Farajallah,

Hatim Tagelsir Hassan Farajallah

Smart Technology

Location
Saudi Arabia
Experience
11 years, 10 Months

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Work Experience

Total years of experience :11 years, 10 Months

at Smart Technology
  • My current job since July 2013

www.smart.sa
Smart Technology is an outsourcing information technology company, they are
managing over 30 companies between Small and Enterprise.
Job Description Responsibility
Senior System & Support
Engineer
➢ Monitoring network performance and
troubleshoot problems, ensure network
o connectivity of all our client's
servers, workstation's, equipment's,
and other networks appliances.
➢ Online Help Desk Engineer Provide support to
customers via Ticketing Systems, telephone, email
and remote control.
➢ Dealing with the Datacenter and the WAN
o connection for all the clients.
➢ Secondment as a full time at one for 2030 KSA vision

at Smart Technology
  • July 2012 to July 2013

Specialties & Skills

Team Leadership
Presentations
Communications
Teamwork
Customer Service
CUSTOMER RELATIONS
ENGINEERING
INFORMATION TECHNOLOGY
MANAGEMENT
NETSCAPE ENTERPRISE SERVER
NETWORKING
ONLINE HELP
SERVERS
TELEPHONE SKILLS

Languages

Arabic
Expert
English
Expert