Hisham Al-Khasawneh, Customer Service Representative

Hisham Al-Khasawneh

Customer Service Representative

Global Exchange, Queen Alia International Airport

Location
Jordan - Amman
Education
Master's degree, International Relations
Experience
7 years, 10 Months

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Work Experience

Total years of experience :7 years, 10 Months

Customer Service Representative at Global Exchange, Queen Alia International Airport
  • Jordan - Amman
  • My current job since July 2016

KEY ROLES
• Managing cash transactions from national and foreign clients.
• Informing customers about foreign currency buying and selling conditions and exchange rates.
• Verify the validity of all foreign exchange transactions and ensuring compliance to company procedures .

HIGHLIGHTS
• Recognised for knowledge and skills on exchanging over 40 different currencies.
• Entrusted with the responsibility of imparting training to new employees regarding money exchange procedures and cash drawer handling.
• Demonstrated exemplary performance and deputed to Istanbul branch as international tutor.

Education

Master's degree, International Relations
  • at Applied Science Private University
  • December 2016
Bachelor's degree, Accounting
  • at Yarmouk University
  • June 2011

Bachelor’s degree in accounting, Yarmouk University, 2011

High school or equivalent, IT
  • at Mutran School
  • June 2006

Twajihi – IT, Mutran School, 2006

Specialties & Skills

Fixed Assets
Accounting
Auditing
MS Office (MS Word, MS Excel, MS PowerPoint)
Internet Applications

Languages

English
Expert
Arabic
Expert

Training and Certifications

Computer Skills (Training)
Training Institute:
Edraak Organisation
Date Attended:
March 2022
Customer service: How to deal with customers (Training)
Training Institute:
Edraak Organisation
Date Attended:
March 2022
Customer Service Skills (Training)
Training Institute:
Alison Training
Date Attended:
January 2022

Hobbies

  • Sports