Call Center Representative
ICCS Phil. Inc / Continuum
مجموع سنوات الخبرة :18 years, 6 أشهر
- Ensures that all new Project documents are distributed to the assigned Department on time without any delay
- Ensures that all documents (in Arabic and English) and correspondence for all Projects coming from clients, Contractors and various internal departments are distributed.
- Ensures that all incoming and outgoing correspondence, inter-office memo, fax letter, contract documents, minutes of meeting and drawings are filed (hard and electronic) in proper archives.
- Prepares outgoing correspondence, inter-office memo, fax letter and other related documents (including the required attachments) and monitor follow-up with the Clients concerning correspondence and fax letter that required reply on time.
- Maintains the importance of document management system in accordance to ISO 9001-2008
- Compose / draft communication as instructed by the executive, in addition to the routine correspondences.
- Receives / screens and responds to telephone calls and make outside (local and international) calls for the executive.
- Maintains and organizes systematic filing system ensuring of easy retrieval of documents / records.
- Responsible for the company's shipments (local and international) through international couriers like UPS, AMEX and FEDEX.
- Responsible for employees' flight bookings / reservations for their due vacations.
- Sort out incoming mails / faxes and dealing with them appropriately.
- Field Reporting, News Writing, Newscasting, and voice over for radio commercials.
- Hosting daily morning show (News Program "Pilipino Balita") from 5:00 AM to 7:00 AM, except Sunday.
- Co-hosting an afternoon daily show (News and Editorial Show "Extra Pilipino Balita) from 3:00 PM to 5:00 PM, except Sunday.
- Newscasting for the hourly "Top of the Hour News", daily, except Sunday.
- Market the station to get local and national radio advertisements.
- Involve in the university's researches (surveys)
- Writer, interviewer, photographer, and staff of the university's "MSEUF News Bulletin", a bi-monthly publication of the university.
- act as one of the secretaries of the university's Vice President for Academic Affairs.
- Reporting directly to the office of the university's Vice President for Academic Affairs
- University Scholar from 1992 - 1996 - Member of the university's Ambassadors of Goodwill (The Concert Singers) from 1991 - 1996 - President of the The Concert Singers - 1994 - 1995 - Intern on National TV (IBC 13) April - May 1996