Professional Services Manager
Jeraisy Computer and Communication Services
Total years of experience :27 years, 1 Months
•Responsible of developing a new department, focused on offering specialized Networking and Security solutions to medium & large business.
•Analyze client business requirements, and develop most fitting services to meet customers' current and future expectations in networking and security technologies.
•Project management of total solutions, with complete budgeting and execution requirements.
•Technical design and implementation of prototypes for large scale networking projects.
•Designing and setting security and disaster recovery measures for large enterprises.
•Managing a team of six network/security consultants in implementing and designing large scale networking and security projects.
•Leading the NOC Engineering Team in handling the ISP setup and operation.
•Design and Configuration of Network/System infrastructure for Internet Service Provider (ISP).
•Responsible for Capacity planning, disaster recovery planning, setting technical security measures and ensuring customer SLA compliance
•Technical evaluation of new services, products and recommending vendors
•Assisting the Company Sales team for Pre-sales
•Building the ISP ATM WAN Backbone, which consisted of six major POPS running OSPF and BGP
•Configuring and Installing CISCO routers, switches, PIX-Firewalls, intrusion detection systems, Cache Engines and VPN Concentrators for ISP POPS and for customers
•Designing and Implementing the ISP security policies and procedures
•Configuring and maintaining ISP L2TP based dialup access service
•Installing and configuring the ISP Authentication and accounting system for dialup users.
•Administrating Internet servers for the ISP (Proxy, DNS, Messaging, and Enterprise) over Sun Solaris platform.
•Implementing full Enterprise Internet Access solution over NT/2000 platforms including Exchange server, ISA server etc.
•Leading Network analysis and reengineering projects.
•Implementing VoIP, VPNs projects over Cisco routers, PIX firewalls and VPN concentrators.
•Installing and configuring a multiservice WAN network based on Cisco IGX's
•Managing 20 Technical Engineers in running day to day operations.
•Managing the company Frame-Relay WAN.
•Configuring Cisco routers, Baseband Motorola, Paradyne modems .
•Configuring end-to-end Frame-Relay PVCs on Cisco routers and IGX Frame-Handler.
•Configuring Internet Dialup access, DDR for backup connections.
•Configuring EIGRP over an interior routing protocol and BGP for the International Links.
•Administrating the Internet setup, which include DNS, Netscape messaging, Proxy and Enterprise servers
Administrating and maintaining the university LAN which was Novell Based. Also I was a teacher assistant in the department of computer science.
Cisco Certified Network Professional- Voice specialization
Cisco Certified Network Professional-Routing and Switching
Cisco Certified Network Associate
Analysis and Design of Computer and Data Networks. LAN technologies e.g. Ethernet, Token Ring, FDDI, Wireless LANs. WAN technologies e.g X.25, Frame Relay, ATM and ISDN. Protocol Engineering. Exterior & interior routing protocols.TCP/IP protocol Stack. Network Design and Internetworking. Dissertation (Distinction): Performance Evaluation of Sheffield University Network Architecture using Network Simulation and Mathematical Modeling.