Customer Account Executive
Aramex
Total years of experience :16 years, 0 Months
Assist account clients with their inquiry with rates, mode and other inquiries related to Express, Domestic and Freight shipments.
Monitors client’s shipments from the time of collection until delivery.
Handles complaints and ensure account client’s satisfaction.
Performed other duties assigned by immediate supervisor.
Handles customer’s inquiries and complaints.
Arranging collection request.
Assist customers in tracking shipments and arranging deliveries.
Handles GCS (global case system) cases
Assist clients in online booking thru aramex.com
Performed other duties as assigned by immediate superior.