Iryna Hnyp, Sales Executive

Iryna Hnyp

Sales Executive

Meraas

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Linguistics
Experience
9 years, 11 Months

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Work Experience

Total years of experience :9 years, 11 Months

Sales Executive at Meraas
  • United Arab Emirates - Dubai
  • My current job since August 2016

Main responsibilities:

- selling company’s products/services and creating long - term relationships with customers;

- providing full guidance and proper information about the product to the customer for enchanting further cooperation;

- researching current market trends for product and identify improvements;

- finding best solutions possible in conflict or unpredictable situations;

- handling cash and making daily reports for finance department;

-receiving orders, filling up invoices and all check lists;

-providing full assistance and support to the manager by partially following his responsibilities;

- conducting trainings for the staff regarding sales techniques and customer service;

-developing and generating new ideas for digital marketing campaign;

-providing high- level service by meeting customers’ requests, solving problems and establishing long-term relationship;

Quality Assurance Manager/ Senior Sales Associate at Wentrum
  • Ukraine
  • August 2014 to June 2016

Main responsibilities :

- daily guidance and follow up of the workers;

- training, assigning, scheduling and consulting employees;

- monitoring employees’ performance by gathering relevant data and completing quality reports;

- making suggestions for improvements, changes and implementing them;

- reviewing the implementation, efficiency of product quality and handling customers’ complains;

- creating advertisement presentations for potential customers;

- checking, processing payments and issuing refunds;

- developing customer retention and satisfaction program;

- managing large amount of phone calls, emails, chats and messages;

- processing customers’ accounts and documents;

Sales Executive at Kodak
  • United States - Georgia
  • June 2013 to August 2013

Main responsibilities:

- constant cooperation with the customers and data base handling;

- handling difficult situations and creating positive experience for the customers;

- building relations with the customers, keeping brand name on a high level and conducting sales meetings;

- providing full guidance to the customers about company’s product and sevices;

Education

Bachelor's degree, Linguistics
  • at National technical university of Ukraine
  • June 2014

Was stony in all subjects apart from physics.

Specialties & Skills

Customer service /communication
UAE driving license holder
Multitasking
Fast typing
Microsoft office
Different social media platforms user

Languages

Arabic
Beginner
English
Expert
Russian
Native Speaker
Ukrainian
Native Speaker