Chief Operating Officer
Zoodlabs, Sierra Leone
Total years of experience :14 years, 7 Months
• Overseeing operations of the company and the work of executives
• Lead employees to encourage maximum performance and dedication.
• Evaluate performance by analyzing and interpreting data and metrics.
• Ensuring the company has proper operational and financial procedures.
• Designing and implementing operations strategies, plans and procedures.
• Collaborating with management and other stakeholders to raise capital and carry out other business-expanding strategies.
• Create Annual Budget for different departments.
• Revenue, Usage & Retention
• Brand, Marketing, and Customer Experience
• New Products & Market Development & Digital Projects
• Create Annual Budget for Commercial department
• Project Management, Leading project planning sessions, Managing project progress and adapt work as required, Managing relationships with clients and stakeholders