live chat support specialist
Saudi Telecom Company - STC
Total des années d'expérience :14 years, 10 Mois
Live chat support
Landlines
Mobile
Internet
Online Sales and Marketing
Billing specialist
Editing
Auditing
Issuing
And others
- Making Weekly & Monthly Manpower Statistics and Reports.
- Liaising with admin and all other department for manpower movement across the company.
- Responsible for all staff (re)-allocation between Departments & Projects.
- Supporting colleagues in preparation of various annual reports. And fulfillment of various activities.
- Customer Care.
- Online Banking Support.
- Quick Pay (International Money Transfer) Backup.
- Arrange meetings with potential clients and provide them with our projects.
- Check and Follow up with all present and old clients to maintain and satisfy them.
- Participating in collecting the arrears and solving the issues.
- Welcoming and guiding the arrival passengers.
- Helping and assisting all special needs cases.
King Abdulaziz University (Business Administration & Economy collage). Major in International Business - Jeddah Saudi Arabia (2007 to 2011).