Jay Lloyd Acama

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.

Waiter (On-the-Job-Training 300 hours) ( February - June 2014 Maria Cristina Hotel, Iligan City Philippines)

• Welcoming the guests, especially mentioning their names would highly important
• Offering and serving Beverages and Appetizers
• Taking and Serving Meal orders
• Ensuring the guests, by asking how's the food?
• Easing the customer for the comfort ability
• Pouring the water and wines if necessary
• Bushing the dishes after each courses
• Delivering the check and accepting the payment
• Bidding goodbyes