Secretary
Home and Garden Agricultural Contracting Co.
Total years of experience :20 years, 10 Months
· Reporting to the assistant General Manager and performing secretarial duties.
· Processing, typing, editing, and formatting reports and documents.
· Filing documents, as well as entering data and maintaining databases.
· Handling the Assistant Gen. Manager’s email.
· Arranging and scheduling appointments, meetings and events.
· Searching and dealing with suppliers for the new products to sell in the showrooms.
· Checking supplies/products with the inventory department and ordering replacements.
· Coordinating with the suppliers for the new order, designs and specifications of the products ordered.
· Following up with the Logistics dept. for the upcoming and received shipments.
· Following up weekly reports to all departments and reporting it to the Asst. Gen. Manager
• Assisting the HR with the staff daily attendance and monthly payroll.
• Assisting the Procurement Manager with scheduling meetings with suppliers, following up emails and order confirmations with the sales team.
• Processing, typing, editing, and formatting reports and documents.
• Filing documents, as well as entering data and maintaining databases.
• Arranging and scheduling appointments, meetings and events.
• Checking supplies/products with the inventory department and ordering replacements.
Quoting charges for the service provided by the company
•In charge of invoicing and billing for operations department
•Compile and process information such as prices, discounts, shipping rates, etc.
•Ensure customers are billed correctly for services offered
•Communicate to customers and operations department regarding charges
•Prepare and submit SOA to clients
Answers phone calls and directs the caller to the appropriate associate.
•Greets and directs visitors to the company.
•Takes and retrieves messages for various personnel.
•Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
•Receives’, sorts and forwards incoming mail.
•Assists in the ordering, receiving, stocking and distribution of office supplies.
•Assists with other related clerical duties such as photocopying, faxing, filing and collating.
Handling cashiering and doing the daily, monthly revenue report and profit & lost report
•Monitoring staffs’ schedules for trainings and other activities
•Assisting and handling guests complaints
•In charge of the reservations
•Supervising the waiters and waitresses
•Responsible for paper works like restaurant requisitions, reports and other documents
•Restaurant in charge
•Responsible in training staff’s
Sales/Outbound
•Responsible for managing own team
•Ensure agents are performing against targets, reviewing their performance, coaching & training them to do so
•Responsible for keeping agents informed of what is happening in the center and anything that may impact on the agents
Responsible for appointment setting, rescheduling and cancellation of services.
•Calling clients for work order confirmation, verifying info and work order modification
•Ensure that client’s needs, requests and complaints are well taken care of.
Product/Service selling through phone
•Provide customer service
•Get information about the clients like their name, address, phone number and credit card number to confirm sales.
Evaluating borrower’s paying capacity
•Dealing with the customer’s regarding their loans
•Encoding all the information regarding customer’s details, loan and credits
•Reminding clients about the submission of their documents or other requirements
•Follow up payments
