جوزف شليطا, Senior sales executive

جوزف شليطا

Senior sales executive

Log house S.A.L

البلد
لبنان - بيروت
التعليم
بكالوريوس, Marketing & advertising
الخبرات
4 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 9 أشهر

Senior sales executive في Log house S.A.L
  • لبنان
  • أغسطس 2013 إلى يونيو 2014

• Selling products by establishing contact and developing relationship with prospects; recommending solutions.
• Maintaining relationships with clients by providing support, information, and guidance.
• Enlarged customer base by 40% and signed up over 40 new clients.
• Researching and recommending new opportunities; recommending profit and service improvements.
• Preparing reports by collecting, analyzing, and summarizing information.
• Maintaining quality service by establishing and enforcing organization standards.
• Implementing sales plans; managing staff.
• Preparing and completing action plans, present, negotiate, follow up client,
• Providing products, promotions. Pricing information, by clarifying customer request.
• Maintaining customer database.

Assistant manager in Superdry في Azadea - Le Mall Dbayeh
  • لبنان
  • أغسطس 2012 إلى سبتمبر 2013

• Responsible for managing the store operations and staff in order to deliver highest standards of customer service, maximize sales, in line with the company objectives.
• Solve critical store operational problems including customers’ complaint in order to insure effectiveness and increase customers’ satisfaction.
• Manage annual allocated budget by monitoring expenditures up to set limits, optimizing and reducing costs where possible.
• Ensure the stock is perfectly and effectively measured and controlled and manage order placement activities to maximize sales.
• Prepare management info. Reports on store performance in order to allow informed decision-making.
• Manage shop events and marketing activities by ensuring proper coordination with suppliers, media, and events coordinators.
• Responsible for inventory control, Visual merchandizing, organizing, planning, buying.
• Encouraging teamwork - Building a sense of motivation between staff - Training employee - reporting.

Assistant store manager in "ADIDAS ABC Dbayeh" في Adidas - Abc Dbayeh
  • لبنان
  • أكتوبر 2009 إلى أغسطس 2012

• Responsible for managing the store and staff; Ensuring that the store team complies with all of the stores policies and procedure.
• Managing and appealing, easy to shop environment for customers by ensuring visual merchandising and housekeeping standards are maintained consistently throughout the store.
• Working on continuous improvement in stock room processing and replenishment procedures.
• Coaching, motivating and inspiring team members to accomplish store goals and maximize their individual performance.
• Training and ensuring that product knowledge is transferred into sales skills in all relevant lines and categories.
• Track store performance data for example best sellers, and sales per square meter).
• Attended training sessions in a 12 stars program called “Shine”.

الخلفية التعليمية

بكالوريوس, Marketing & advertising
  • في Notre Dame University
  • يونيو 2013

-Bachelor degree in Marketing & advertising at Notre Dame University - Lebanon, graduated in spring 2013.

بكالوريوس, IAA in Marketing communication
  • في Notre dame univerisity
  • يونيو 2013
الثانوية العامة أو ما يعادلها,
  • في General Sciences in College Central Jounieh
  • يوليو 2008

July 2008, Grade 12 in General Sciences in College Central Jounieh

Specialties & Skills

Customer Service
Leadership Capabilities
Management Practices
Time Management
Sale Negotiation
BUYING/PROCUREMENT
CUSTOMER RELATIONS
CUSTOMER SERVICE
SALES MANAGEMENT
SECURITIES
TEAM MANAGEMENT
TRAINING

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متوسط

العضويات

Red Cross
  • volunteer
  • May 2009

التدريب و الشهادات

Shine (تدريب)
معهد التدريب:
Adidas
تاريخ الدورة:
May 2010
المدة:
90 ساعة
Retail finance (تدريب)
معهد التدريب:
Azadea
تاريخ الدورة:
January 2013
المدة:
12 ساعة
Azadea (تدريب)
معهد التدريب:
Product knowledge
تاريخ الدورة:
November 2013
المدة:
90 ساعة
Safety techniques (تدريب)
معهد التدريب:
Log house SAL
تاريخ الدورة:
March 2014
المدة:
10 ساعات
Sales techniques (تدريب)
معهد التدريب:
Azadea
تاريخ الدورة:
March 2013
المدة:
20 ساعة
customer service (تدريب)
معهد التدريب:
Azadea
تاريخ الدورة:
December 2013
المدة:
30 ساعة

الهوايات

  • Basketball
    Played during my school years with the school team. Played with the university team alongside with studying. Played with Adidas team in tournaments and events.
  • Playing the drums
    Played with a Band for 2 years