Operations Manager
EPOS
Total years of experience :8 years, 9 Months
Responsible of all administrative business for the organization.
- Following up with customer requests and meet their needs.
- Providing administrative support as needed.
- Prepare accurate reports for upper management.
- Meet cost, productivity, accuracy and timeliness targets.
- Assisting with the management of daily operational activities.
- Managing office supplies and the maintenance of office equipment.
- Responsible for all the contracts of maintenance companies.
- following up the logistics duties, warehouse and transportation
- Following up with fleet department to providing the required cars and drivers for internal transportation for company employees or for the benefit of customers.
- Responsible of custom clearance procedures.
- Coordinate and monitor supply chain operations.
- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
- Track the shipment of final products according to customer requirements.
- Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs.
- Coordinate and monitor supply chain operations.
Monitoring project plans, project schedules, work hours, budgets and expenditures.
- Responsible of all administrative business for the organization.
- Assess project risks and issues and provide solutions where applicable.
- Providing administrative support as needed & Undertaking project tasks as required.
- Review materials created by others and offer suggestions for improvement.
- Documenting and following up on important actions and decisions from meetings.
- Assisting with project management by creating assignments, tracking progress, and resolving issues.
- Assisting with the management of daily operational activities.
- Managing office supplies and the maintenance of office equipment and Responsible for all maintenance company that maintain the branch
- Managing internal and external stakeholder relations.
- Facilitating cross-channel feedback from customers and employees to management and executive teams
- Handling all kind of customer requests
- Working with managers and department heads to learn departmental needs and goals
- Delivering reports to department heads, management teams and boards of directors to provide insight into the overall efficiency of the organization
Job Duties
- Responsible for Credit cards & Debit card & Online Banking
- Responsible for Cheques books
- Giving information about bank product
- Responsible for Loans & credit cards
- Responsible for all operation work in branch
- Responsible for all maintenance company that maintain the branch
- Handling all kind of customer requests
- License renewal
- Bank statement:
- Issuing and printing instant visa electron and internet card
- chq books / and requesting and activating online banking
- Responsible of e-channels
- Immigrate all clients to e channels services to facilitate banking experience
Bachelor degree from wales university in England
I studied business administration in MTI university
American diploma 102%
