Kathleen Malabanan, SECRETARY

Kathleen Malabanan

SECRETARY

Dr. Fatma Almarashi Advanced Center for Endocrinology, Diabetes& Metabolism FZ LLC

Location
United Arab Emirates
Education
Bachelor's degree, Computer Science
Experience
11 years, 3 Months

Share My Profile

Block User


Work Experience

Total years of experience :11 years, 3 Months

SECRETARY at Dr. Fatma Almarashi Advanced Center for Endocrinology, Diabetes& Metabolism FZ LLC
  • United Arab Emirates - Dubai
  • My current job since June 2023

-Answer telephones and give information to callers, take messages, or transfer
-Assist Physician with all tasks as delegated
-Adhere to the protocol for acquiring approvals for -certain procedures
-Advice the patient about turn around the usually required by the insurancepolicy
-Contact the patient to update when the approvals are received from theInsurance, to enable the patients to visit for the required procedures or tests
-Advice the concerned department with the updated details of the patients' insurance approvals
-Ensure that only approved insurance claims for testing or therapy are being invoiced to enable generate barcodes for report documentation
-Provides support to ensure Clinical Competence of nursing practitioners within
nursing unit
-Maintains procedure and administrative controls within nursing unit to adhere to the policies and procedure and deliver to the department
-Documents clinical information accurately

SECRETARY at Caliber Brands
  • United Arab Emirates - Dubai
  • July 2021 to May 2023

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Performing accurate research and analysis.
Coordinating arrangements, meetings, and/or conferences as assigned.
Organize and maintain records of the Employees and company.
Update internal database.
Prepare HR documents (e.g., Employment contracts and new hire guides).
Liaise with external partners, like insurance vendors and ensure legalcompliance.
Answer employees’ queries about HR-related issues.
Assist the Accounts Department by providing relevant employee information(e.g., leaves of absence, sick days, and work schedules).
Arrange travel accommodation and process expense forms.
Responsible for preparation of correspondences e.g., interoffice memorandum, offer letters and certificates.
Prepares Daily Timesheet for Staff and Labors
Responsible in the preparation and closing of daily petty cash expenses
Prepares LPO for certain requirements and communicate with the supplier
Answer costumer calls in a professional manner and provide information about products and services as required

SECRETARY at MFM Events
  • United Arab Emirates - Dubai
  • May 2020 to May 2021

- Answer telephones and give information to callers, take messages, or transfer
- Arrange conferences, meetings, and travel reservations for the CEO.
- Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
- Mail newsletters, promotional material, and other information. (Social Media maintenance for the promotional upcoming events).

RECEPTIONIST / COORDINATOR at Dynamic Employment Services
  • United Arab Emirates - Dubai
  • July 2018 to April 2020

• Cover the reception desk when required.
Maintain computer and manual filing system.
Handle sensitive information in a confidential manner.
Reply to email, telephone or face to face enquiries.
Develop and update administrative systems to make them more efficient.
Resolve administrative problems.
Receive, sort and distribute the mail.
Answer telephone calls and pass them on.
Manage inventory of properties for the agency.
Handle telephone and e-mail inquiries, supplying information as needed.
Prepared reports and documents for all sales and rentals.

HR / ADMIN EXECUTIVE/ RECEPTIONIST at Spacetoon International
  • United Arab Emirates - Dubai
  • June 2015 to June 2018

 Assist the Head of the Legal Affairs in preparing and execution of Deal Memos, Agency Agreements, Program License Agreements.
 Prepare and manage correspondence, reports and documents.
 Organize and coordinate meetings, conferences, travel arrangements, answering the incoming call and forward it.
 Create and regularly update an annual schedule of general meeting, board meetings, and events.
 Maintain a guest log at meetings and other events.
 Always look all right and be dressed as required by the company’s dress code.
 Take, type and distribute minutes of meetings.
 Implement and maintain office systems.
 Maintain schedules and calendars.
 Arrange and confirm appointments.
 Organize internal and external events.
 Handle incoming mail and other material.
 Set up and maintain filing systems and archiving the old and new document.
 Set up work procedures.
 Collect information.
 Maintain databases.
 Communicate verbally and in writing to answer inquiries and provide information.
 Liaison with internal and external contacts.
 Coordinate the flow of information both internally and externally.
 Operate office equipment.
 Respond to public inquiries.
 Receives and screens incoming calls and visitors, determines which are priority matters.
 Make decisions and take appropriate actions.
 Assist in the planning and preparation of meetings and professional conferences.
 Administer office accessories supply.
 Assist Company department with all kind of archiving, printing, booking services
 Assist HR and Legal department with all office and secretarial tasks

ADMIN EXECUTIVE/ RECEPTIONIST at Hardware Solution Builders
  • United Arab Emirates - Dubai
  • January 2013 to May 2015

Preparing quotation for customer’s inquiry
Responsible for logistic issuessuch as tracking the deliveryof customer’s orders.
Preparing of Invoices and Delivery notes Collecting the payment of customers.
Updating customer records
Preparing and editing correspondences and reference materials, conductingresearch.
Creating spreadsheets for financial or budgetary information.
Assembling and analyzing data to prepare reports and documents and assistingin implementing policies and procedures.
Recording and distributing meeting minutes.
Answering and managing incoming calls.
Interacting and screening incoming visitors

Education

Bachelor's degree, Computer Science
  • at De La Salle University
  • March 2005
High school or equivalent, Secondary
  • at Tanauan Institute
  • March 2000

Specialties & Skills

Customer Service
Travel Planning
Telephone Skills
Computer Setup
Administrative
CASHIER
DOCUMENTATION
EMISSION
ENCODER
FULFILLMENT
HUMAN RESOURCES
TESTING
TRAINING
ADMIN ASSISTANT

Languages

English
Intermediate
Filipino
Expert

Training and Certifications

JD Edwards Enterprise One Systems Training (Training)
Training Institute:
HARDWARE SOLUTION BUILDERS JEDDAH
Date Attended:
November 2014
Duration:
8 hours