it support engineer
الديار
Total years of experience :9 years, 2 Months
Trouble shooting and maintaining DELL desktops, laptops, and DELL working stations •
Maintaining HP local and network printers and scanners •
Providing helpdesk support on various Microsoft and Vendor software products •
Identifying and configuring hard drives, processors, modems, cables and routers •
Providing remote support as well as field support •
Experienced in Windows 7, 8, and Windows 10 •
Experienced in Microsoft products, especially in Microsoft Office •
Experienced in problem solving, testing, and troubleshooting •
Initiative taker, hard worker, fast learner •
Excellent time management skills, meeting deadlines, working under pressure •
good communication skills, a very good team player •
(Native speaker and fluent in Arabic (written and spoken)