Customer Service Officer - TELLER
Arab Bank
Total years of experience :3 years, 2 Months
Receives and pays out money, keeping records of money and negotiable instruments involved in performing various financial transactions. Accounts for all receipts and disbursements. Work also includes routine clerical support tasks related to the teller function. Employees in this class exercise judgement and discretion within well- defined limits and work with relative independence to accomplish work tasks
Receives checks, cash, bankcards or other negotiable instruments in payment of fees or charges; verifies amounts and endorsements; issues receipts.
Accepts checks for cashing; verifies endorsements and acceptability; makes change.
Enters transaction data on accounting system terminal; consults database to check status of financial accounts or verify information when necessary.
Counts cash drawer upon opening to verify amount; ensures enough cash is kept in drawer for daily needs by ordering from vault.
Assists with related activities such as night deposits, check disbursements, collections or similar duties.
Conducts a variety of customer service tasks which may include providing account balances, transferring funds, tracking deposits and various record changes.
Maintains and accounts for cash drawer and daily transactions; reports discrepancies.
Answers questions and provides information to students, staff and faculty about fees, procedures, policies or related issues.
Knowledge of methods of handling money and negotiable instruments.
Knowledge of basic mathematics.
Skill in meeting and dealing with the public.
Skill in following verbal and written instructions.
Grade : Good