KHALID DAKHWAY, Manager- Vehicle Delivery (Retail & Bulk)

KHALID DAKHWAY

Manager- Vehicle Delivery (Retail & Bulk)

Al Sayer Group

Location
Kuwait
Education
Bachelor's degree, Business Admin
Experience
22 years, 0 Months

Share My Profile

Block User


Work Experience

Total years of experience :22 years, 0 Months

Manager- Vehicle Delivery (Retail & Bulk) at Al Sayer Group
  • Kuwait - Al Kuwait
  • My current job since October 2013

Strategic:
1. Prepare annual manpower and assets.
2. Monitor actual performance against budgeted figures and take corrective measures as appropriate.
3. Recommend strategies to enhance performance of business unit by reducing cost and optimizing efficiency levels.
Operational:
1. Oversee working of Delivery section, to ensure delivery of zero error vehicles to customers.
2. Design and implement appropriate workflow system after mapping the various Delivery processes.
3. Schedule the working hours of employees, assign tasks such as vehicle inspection, Receiving and installation of license plates and proper parking at Delivery centres on daily basis.
4. Follow up with PDI to ensure units are ready on time for delivery.
5. Ensure all ready units are delivered within 3 working days.
People Management:
1. Identify, set and agree on KPIs and objectives.
2. Prepare performance planning (PP) and conduct performance appraisal (PA) and PP/PA interviews including employee development plans and counsel employees on career progression opportunities and approve training requests.
3. Plan and organize training for Staff with regard changes or introduction of new car models.
4. Recommend employee promotions, salary adjustments, and disciplinary actions and approve vacation and overtime.
5. Identify staffing needs, participate in interviewing panels and take hiring decisions.
6. Maintain and promote staff motivation by addressing employee grievances promptly and escalating when necessary and enforcing fair and equitable compliance with Group policies and procedures.

Supervisor-Rental & Leasing (Fleet Operations & Contracts Admin.) at Al Mulla rental & Leasing Co.
  • Kuwait - Al Kuwait
  • May 2003 to October 2013

1.Handling a fleet of 2000 vehicles under the U.S.Army contract & various other companies.
2.Administration & Execution of Contracts, Vehicles deliveries within the specified dates, End of contract vehicles, Extensions/Modifications of contracts.
3.Responding to RFQ and Solicitations from companies. Preparation of Technical specifications & Price Offers. Submission on due date & follow up for award.
4.Identifying prospective clients from various sectors and generating business from the existing, thereby achieve business targets.
5.Preparing & compiling of various claims for submission to the Govt. as per the terms & conditions of the contract.
6.Invoicing, follow-up for payments collection from individuals & corporate clients.
7.Maintaining utilization by monitoring vehicles in garage for Maintenance & Damage repairs and de-fleeting/releasing idle vehicles.
8.Supervision over the business location and the Drivers.
9.Understanding the customer requirement and offering appropriate rental/leasing solution.
10.Explaining the Terms and conditions of R&L and Prices.

In charge- Export and Operations at Ben Shabib Fasteners
  • United Arab Emirates - Dubai
  • January 2002 to December 2002

1.Operations Management for the Exports.
2.Costing & Preparing Quotations.
3.Finalizing Export Documentations (As per L.C. or Purchase order).
4.Verifying the Letters of Credit from various customers.
5.Dealing with overseas customers (USA, Europe & GCC).
6.Marketing and Promotions of Fasteners (USA, Europe & GCC).

Education

Bachelor's degree, Business Admin
  • at Pune University- Pune
  • April 2001

Passed with First Class. ___________________________________________ Stood Fisrt in the Commerce Faculty in HSC-CBSE in my school (NIMS-Dubai). My photo was printed in leading Newspaper and awarded by the school.

Specialties & Skills

Fleet Management
Transportation Operations
Project Supervision
Team Management
Administration
Supervision & Team Management
Computer-MS Office & Internet
Valid kuwait Driving License

Languages

English
Expert
Arabic
Intermediate
Hindi
Expert
Urdu
Expert

Training and Certifications

Leadership Essentials, Management Essentials, Operations Management,Customer Driven Process, Goals (Training)
Training Institute:
Al Sayer Talent Management
Date Attended:
January 2015
Duration:
10 hours
(Certificate)
Date Attended:
April 1999
Valid Until:
April 2001
ISO 9001-2000 QMS (Certificate)
Date Attended:
June 2002
Valid Until:
June 2002