Office Manager
Acorn Strategy
Total years of experience :10 years, 0 Months
• Serve as the main point of contact for all scheduled and un-scheduled visitors, maintenance contractors, deliveries, and any other third parties;
• Schedule team meetings and/or other appointments pertinent to office operations (or as directed by the Human Resources Manager and/or Managing Director);
• Organise the office supplies cabinet and order stationery on a regular basis (in instances of low-volume or unavailable office supplies, identify the nearest supplier or shop and run the errand to ensure missing supplies are available to the team);
• Maintain the office condition and arrange necessary repairs;
• Partner with HROD Consultant to update and maintain Policies and Standard Operating Procedures pertinent to office operations;
• Ensure that any items or supplies purchased are invoiced and paid on time;
• Manage contract and price negotiations with office vendors and service providers;
• Manage office budget (if assigned) and petty cash, ensuring accurate and timely reporting;
• Provide general support to visitors;
• Assist in the onboarding process for new hires;
• Address employees queries regarding office management issues (e.g. stationery);
• Liaise with facility management vendors, including cleaning, catering and security services;
• Support Account Managers and Account Executives on clients’ projects, reports, presentations, etc.;
• Support Senior Directors in projects or activities as assigned;
• Assist Account Manager and/or Account Director during the proposal and business development stage; it is imperative that any lessons learned from previous or existing clients’ proposals are documented and reflected in new proposals
• Implementing and maintaining procedures/administrative systems
• Preparing monthly reports for most of the client
• Proficiency in MAC Operating system and Microsoft
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Arranging Visa, interviewing staffs, monthly reports and other HR jobs
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains customer confidence and protects operations by keeping information confidential.
• Manage minutes of meeting.
• Manage and coordinate travel arrangements; prepares itineraries.
• Arrange for outgoing mail and packages to be picked up.
• Prepares reports, presentations, memorandums and correspondence.
• Schedules appointments and meetings for executives and upper level staff.
• Tracks office supply inventory and approves supply orders.
• Reporting directly to Chief Executive of Operations
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
Event Coordinator:
• Booking studios, production equipment, performance and production staff
• Liaising with a wide range of people
• Organizing meetings and interviews
• Preparing and distributing briefing notes and scripts
• Organizing schedules and contracts
• Overseeing cues, timings and continuity during recording
• Budgeting
• Management of walkie-talkies, traffic cones, and other production staff equipment
• Management of other production assistants
• Assist in the direction of background action and the supervision of crowd control
• Assist in set lock-downs
• Assist in the functioning of the shooting set and crew
• Runner
Journalist
• Reading press releases
• Researching articles
• Establishing and maintaining contacts
• Interviewing sources
• Writing, Editing, and submitting copy
• Attending events
• Proofreading
• Verifying statements and facts
• Staying up to date with privacy, contempt and defamation law
• Liaising with editors, sub-editors, designers and photographers.
• Updating social media
Working Student for 5 years Media Practitioner for 2 years (internship) Best in Reporting Awardee
UNO-R School University of Negros Occidental - Recoletos Bacolod City, Negros Occidental Philippines Course: Bachelor of Science Major in Mass Communication (2012)