Cloud Enablement Program Manager
TD Bank, Channel Technology Solutions
Total years of experience :21 years, 2 Months
Manage DevOps Team for all Cloud Deployments from scratch using Jenkins for continuous integration on STORM UI, Websphere Management Console or JBOSS Console. These are code drops from vendors and/or in-house TD Coders, Effectively streamline legacy/cloud environment during resource crunch, managing 24X7 cloud environment availability by effective management of triage and blockers onsite and offshore (24X7 Pager Support), Managing firewall port settings for Interac e-Transfer/EasyWeb projects. Lead environment management onsite/offshore teams to support NGPP programme in DEV/DIT/SYS environments as well as build DEV/DIT/SIT environment from scratch and tear down VMs by interacting with Cloud Architects, Cloud Engineers, DBAs, application SMEs, and Cloud Ops team. Manage VMs spun up in cloud and ensure on-time delivery of Blueprints for same, Build Management (ANT and Maven), Provide fortnightly Cloud capacity forecasts to Enterprise Capacity Management Board and ensure teams use capacity as forecasted, Report to C Level Management and PMO with ppt Presentations and status reports of all ongoing projects in program, Conduct TRMIS multiple BTRA sessions with Business Technology Risk (BTR) manager and team to arrange dynamic scans Veracode, Sonatype, and Penetration testing.
Key Projects: Next Generation Payment Platform Program, Team Size: 37(Onsite) | Budget7M | DCTS Tool Stack comprising of JIRA, Confluence, BitBucket and Jenkins to Cloud and SYS Robustness, Team Size: 21 | Budget2.2M
Key Achievements:
•Delivered DCTS tool stack with 100% transparency and zero-downtime migration for JIRA, Confluence, Bitbucket, and Jenkins users.
•Reduced deployment time in Cloud by half through optimal utilisation of resources and hybrid cloud infrastructure available within bank for the NGPP Program.
TD Bank, Channel Technology Solutions, Toronto, Canada
Cloud Enablement Program Manager (DevOps), 1/2017 - Present
Manage DevOps Team for all Cloud Deployments from scratch using Jenkins for continuous integration on STORM UI, Websphere Management Console or JBOSS Console. These are code drops from vendors and/or in-house TD Coders, Effectively streamline legacy/cloud environment during resource crunch, managing 24X7 cloud environment availability by effective management of triage and blockers onsite and offshore (24X7 Pager Support), Managing firewall port settings for Interac e-Transfer/EasyWeb projects. Lead environment management onsite/offshore teams to support NGPP programme in DEV/DIT/SYS environments as well as build DEV/DIT/SIT environment from scratch and tear down VMs by interacting with Cloud Architects, Cloud Engineers, DBAs, application SMEs, and Cloud Ops team. Manage VMs spun up in cloud and ensure on-time delivery of Blueprints for same, Build Management (ANT and Maven), Provide fortnightly Cloud capacity forecasts to Enterprise Capacity Management Board and ensure teams use capacity as forecasted, Report to C Level Management and PMO with ppt Presentations and status reports of all ongoing projects in program, Conduct TRMIS multiple BTRA sessions with Business Technology Risk (BTR) manager and team to arrange dynamic scans Veracode, Sonatype, and Penetration testing.
Key Projects: Next Generation Payment Platform Program, Team Size: 37(Onsite) | Budget7M | DCTS Tool Stack comprising of JIRA, Confluence, BitBucket and Jenkins to Cloud and SYS Robustness, Team Size: 21 | Budget2.2M
Key Achievements:
* Delivered DCTS tool stack with 100% transparency and zero-downtime migration for JIRA, Confluence, Bitbucket, and Jenkins users.
* Reduced deployment time in Cloud by half through optimal utilisation of resources and hybrid cloud infrastructure available within bank for the NGPP Program.
Reported to PMO and vertical C level management, controlled risks for projects, headed change management meetings, managed design, developed new heartbeat network, and led Stateful Failover project. Interacted with multiple vendors for several projects portfolio, including Interactive Intelligence (I3), Avtex, Verizon, Arrow System Integration, Attunity data technology solutions, and Forrester technology/ Gartner research. Managed projects portfolio, including gate tracker approval for feasibility, TFS usage, PPM/MS project clarity, and burn down charts monitoring by using hybrid PM methodology for AmFam centre.
Key Projects: Speech Recognition IVR, I3 Stateful Failover, I3 Outage Prevention Enhancements, I3 Client Virtualization, Attendance IVR, Single Sign-On OKTA Rollout, I3 2016R3 Upgrade, I3 Code Management, Agency Enhanced Support, and Oracle to SQL I3 DB Migration, Team Size: 27(Onsite) | Budget: $22M
Key Achievements:
•Decreased outages/switchovers numbers by 40% for I3 outage prevention enhancements project in six months.
•Slashed spent time by 20% for BI and software packaging tasks in annual upgrade projects by organising and re-engineering processes.
•Led SSO attendance IVR project to save 50% spent time in adjusting schedules work for call centre workgroups.
Managed two major projects in Next Paradigm Program - A program for Wealth Management data platform integration of SEI SWP and Charles River (real time market data streaming sources) and migrating platform to Cloud for bank. Conducted impact analysis by coordinating with 70+ surround systems and applications that caused by change in source data flow to WDM. Organised offshore team for project audit, TPM compliance, and offshore resource utilisation in Bangalore along with led team of 62 members, including ETL developers, QA testers, BA, and tech leads. Directed a team to migrate platform to cloud, leading release management of new ETLs in to PROD, provided gap-analysis, planned risk response, introduced clean staging and fast ETL design guidelines for project. Evaluated task status on JIRA for ETL mappings and source to target tracks and ETL dependencies.
Key Projects: Next Paradigm Program, Team Size: 62(Onsite) | Budget: $50M
Key Achievement:
•Introduced design and utilised Clean Staging and Fast ETL framework for project that saved more than 40% of time spent for data staging and ETL coding.
•Interviewed and selected 40+ highly skilled staff members as well as equipped staff with necessary knowledge for scaling up project deliverables, resulting in achieving critical project milestones.
Managed team through daily Agile Kanban processes, taught team to follow Agile Kanban board, contributed in change management meetings, and attained approval of PROD deletion of inappropriate users. Established Virtual Control Office (VCO) by spending resources from different levels in bank to draft and confirm regulations, processes, and systems for access management within bank. Received access information from TS owners for all SOX applications, scanned servers, databases, and apps, as well as validated with HR Feed to find inappropriate access levels. Coordinated with release management teams to ensure all new releases for needed users at different levels of access, sustained risk mitigation plans, and placed emergency access restoration processes.
Key Projects: iCUP Programme at TD Bank, iCUP, Infrastructure Controls Uplift Programme, Team Size: 39 | Budget: $5.6M
Key Achievement:
•Ensured project completion with 100% accuracy by collaborating with technology team of 39 people in different data centres apart from Cloud vendor, at SOC / College Park.
•Completed project before three business days of scheduled end date and achieved 100% deletion rate of inappropriate users at different access levels in systems, applications, servers, and databases.
Engaged with team of 24 members, including infrastructure architects, SMEs, IT analysts, network admins, and IBM, Microsoft, and Symantec vendors to execute active directory federation services in bank businesses. Planned project align with BITA, created variance reports/project status summary for senior executives, updated project financials on QuickBase Pipeline, and applied SmartStream ERP for financial management. Managed project invoicing system, delivered budget status and forecasts, and followed up with SVPs and information security & control for sign off on project artefacts.
Key Projects: ADFS and eVault Cloud Migration, New OU + GPO & Office 365, BSYS IST AD Restructure and Enterprise Call Centre IVR, Enterprise Mortgage/Loan Applications, Team Size: 24(Onsite) | Budget: $24M
Key Achievement:
•Created and gained signoff on system architecture document, threat risk assessment matrix, security information classification profile, and test plan.
•Directed IVR’s project to establish new call centre for 200+ helpdesk agents, engaged with Bell Canada/network and telephony circuit analysts to develop IVR applications on call centre workstations.
Updated impact data on apps for particular migration waves to migrate 1200+ apps from Toronto data centre to Stratford data centre. Conducted sessions with impacted businesses weekly, updated information in third party questionnaires, and documented several projects processes.
Key Projects: Third Party Relationship, Enterprise Data Centre Migration Programme, Team Size: 9 | Budget: $3M
Key Achievement:
•Ensured eMPIR TP variances as per project constraints, identified and resolved issues by using issue log, and evaluated migration data to ascertain no apps to be migrated.
•Updated master test plan, impact information on QA reports pertaining to server type and connection type, and server remediation category data for migration wave dates.
Directed RightFax user migration in accordance with migration plan and arranged lessons learnt session to create lessons learnt repository as per inputs from team. Oversaw schedule and cost variances, assigned tasks to coders, administered touchpoint meetings with IBM, Promoted team foundation server 2008 for code version control.
Key Projects: RightFax Capacity Virtualization, Transfer Solutions Engineering (TSE), and Programs and multiple application development, Team Size: 19(Onsite) | Budget: $20M
Jan’10 till June’10 Hyundai Canada Corporation, Markham, Canada as Project Manager
Worked as Project Manager with project team of 10 people for ePurchase Order Application Project.
Technical Environment: .NET 3.5 version, C#, Ajax, Visual Studio, SQL Server 2005 and SQL Server Management Studio, Windows server, Sharepoint, MS Visio, MS Project
May ‘07 - Sept ’08 Muiz Graphics Inc., Etobicoke, Canada as Proj Mgr for Online Printing Services Application Project
Technology - .NET 3.5 version, C#, Ajax, Flash, JavaScript, SQL, Windows server, Sharepoint, MS Visio, MS Project
Additional experience such as Project Analyst for Satyam | Programmer C for GE Power Controls Pvt Ltd | Switchgear Service Engineer for L&T | Site Manager for ConCast Modernization Project, Rourkela Steel Plant on behalf of SAMI Engineering Works | Electrical Maintenance Engineer for New Haven SB Corpn Pvt. Ltd
B. Engg in Electrical Engineering from National Institute of Technology, Rourkela evaluated as equivalent to 4 years Bachelor of Electrical Engineering Degree from an accredited US College or University by Trustforte Corporation, NY, USA. LinkedIn - https://www.linkedin.com/in/kohinoor-ajoy-banerji-pmp-16261990