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Koncz Bianca Melinda, Sales and Marketing

Koncz Bianca Melinda

Sales and Marketing

Hotel Paradis****Romania

Location
Romania
Education
Diploma, Bussines Administration
Experience
13 years, 11 Months

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Work Experience

Total years of experience :13 years, 11 Months

Sales and Marketing at Hotel Paradis****Romania
  • Romania
  • My current job since November 2013

-contacting potential customers and sending presentations and offers in order to make them come to our hotel.
- promoting the hotel on websites like booking.com, tripadvisor.
-looking for travel agencies to become partners.

Receptionist at Hotel Paradis Cluj
  • Romania
  • May 2010 to November 2013

-Welcoming guests, check-in/check-out.
-Preparing the invoice for services guest has used.
-Offering information about location and about the city.
-Handling situations and complains.
-Assuring that guests have a very good stay in our hotel.
-Cleaning my workspace.

Education

Diploma, Bussines Administration
  • at Babes-Bolyai University-Business Faculty
  • June 2008
High school or equivalent, English diploma.
  • at Gheorghe Sincai Highschool
  • June 2005

I have followed an English intensive highschool.

Specialties & Skills

Tourism
+Endorse 6
Guest Service
+Endorse 6
Hospitality
+Endorse 6
English
+Endorse 6
Receptionist
+Endorse 5
Human comunication
+Endorse 0
Microsoft Office, Word, Excell
+Endorse 0
Positive Attitude/Motivation/Energy
+Endorse 0
Multicultural Sensitivity/Awareness
+Endorse 0
Teamwork.
+Endorse 0
Honesty/Integrity/Morality
+Endorse 0

Languages

English
Expert
Italian
Intermediate
Hungarian
Expert
Spanish
Expert

Training and Certifications

Receptionist (Training)
Training Institute:
Hotel Paradis Cluj
Date Attended:
May 2010

Hobbies

  • Dancing, driving, swimming, reading.
    By working at front office I have accomplished confidence in myself and I have improved my language skills by learnig Spanish and Italian at speaking mode. I have developed my problem-solving, reasoning skill by generating workable solutions, resolving complaints.I am team player who excels at building trusting relationships with customers and colleagues.