Sr. Commercial Officer
Khalid Faraj Shipping
Total years of experience :16 years, 7 Months
• Address all the day today potential charter enquiries
• Proper drafting and filing of commercial offers/ proposals and its follow up with charterers.
• Submitting proposals (offers) on various spot charter enquiries.
• Preparation and execution of various chartering contracts for concluded fixtures (BIMCO SUPPLYTIME 2005, GENCON 1994, TOWCON/ TOWHIRE 2008, BARGEHIRE 1994 etc)
• Liaison with insurance brokers to obtain various certificates to fulfill client’s contractual requirements for different shipments.
• Coordination with operation, technical, procurement and in house agency department for smooth handling of shipments/ charters.
• Management of existing clients and proper allocation of vessels for their ongoing shipments and requirements.
• Part cargo consolidation to the full and safe capacity on our regular sea freighting services.
• Coordinate and follow up with operations Department, Port Captains and Master of the vessels for timely loading and discharge schedules.
• Communication with various service providers like private jetty owners, agents, port authorities and in house agency department.
• Liaising and maintaining good relationships with clients.
• Preparing and forwarding the vessel's Monthly Accounts and Reports,
• Preparing and forwarding the vessel’s official mails,
• Collection, scrutiny and storage of crew's documents like contract papers, medical record, travel documents etc...,
• Assist the Captain in preparing the vessels routine communications and in the maintaining of these records,
• Preparing the Port Arrival and Departure documents,
• Assist Captain in handling the Customs, Immigration, Health and other Port officials,
• To upkeep and update the Company's safety Management System Documents, Training safety movies and keeping of the NCR/ worklist records,
• Assist the Master, Chief Officer, Chief Engineer and 1st Engineer in troubleshooting problems related to various softwares and other IT issues,
• Handle the following stores, maintaining inventory and preparing requisitions and raise quotations: Vessels Stationary, provision, bonded stores and slop chest items.
1. Advisory Service:
• Screening of new advisor Application Forms (FSP) from Sales Team and ensure/ prepare check list for attached documents.
• Scrutinize FSP for their correctness and completeness.
• Receipting the Application & License renewal payment.
• Dispatch the completed & receipted applications to the central hub at the right time.
• Keep track on exam schedule of the advisors and inform sales team about the dates.
• To keep track of advisory codes received from central dept and hand it over to the concerned sales team
• To keep track of agency commission and ensure correct payment to the advisors.
• Process different advisor queries and ensure everything is solved in time.
2. Customer Service:
• Handling Customer Service Activities like handling queries regarding proposals & policies from walk in customers, sales team and advisors.
• Branch level underwriting, Updating of MIS and Updating of Proposal Forms in ATS (Application Tracking System)
• Receipting of First Premium Deposit, Renewal premium etc.
• Passing JV at EOD.
• Preparing Reconciliation Statement(Invoices Vs Payroll)
• Verifying & Analyzing various data like Payroll, Invoices, Salary release statements (bank transfer details & cheque details) etc.
• Checking of timely payments of Statutory Payments like TDS, PF, PT, ESI, Service Tax etc
• Interacting with the Client Servicing Groups across locations.
• Preparing monthly MIS and reporting to Senior Management.
• Preparing Reconciliation Statement(Invoices Vs Payroll)
• Verifying & Analyzing various data like Payroll, Invoices, Salary release statements (bank transfer details & cheque details) etc.
• Checking of timely payments of Statutory Payments like TDS, PF, PT, ESI, Service Tax etc
• Interacting with the Client Servicing Groups across locations.
• Preparing monthly MIS and reporting to Senior Management.
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