Front Office Manager
Hotel Radisson Plaza Resort Tahiti
Total des années d'expérience :3 years, 10 Mois
-Managing Front Office Team, Porters and MOD : planning, training, Carlson Procedure
-Accounting : Open folio management, Invoicing, Budget Management
-Guest Relation Management: VIP Welcoming, Groups Welcoming, Guest Complaints
-Room : Assignment, inspection and renovation plan
- Check-in / Check-out,
- Invoicing,
- Welcoming and Servicing in the Radisson Political « Yes, I can »,
- Booking,
- Group Management,
- Guest Relation (clients problems management), - Activities desk (promotion, sale and booking)
- Trainers Trainer,
- Night Audit (training)
- Switchboard Operator.