Assistant Manager
Gulf Agency Company LLC - GAC Global Husbandry Centre
Total years of experience :30 years, 7 Months
Company industry: Imports / Food products
Job Role: Executive
Responsibilities:
- Collect information about customers of the different business units by coordinating with the business/stores managers and maintain and update the data bank of company’s customers.
- Collect and compile market intelligence on competitor services and prices to provide information to redefine sales strategies and pricing.
- Co-ordinate market research to assess the strategies and market penetration of the company’s products and services.
- Analyze the result of the research and provide feedback to the management.
- Assist General Manager in developing the advertising policy/plan for the company
- Make sales calls on specific customer segments depending on the products/services with an effort to promote the various products,
- Competitor analysis and updates
- Solicit customer feedback and communicate effectively to operations
GAC (GULF AGENCY COMPANY) Piraeus / Greece office
1998-2009 // Operations Executive - Executive Secretary to the CEO - ISO QMR for the Ship Agency Dept. - GAC World Cruise Team Member from March 2002 to July 2009
Responsibilities:
Executive Secretary post
Secretarial Duties
Office and Finance Administration
Document Management
Travel & VISA arrangements
Events & Diary Management
Attending daily and Board meetings providing high support to CEO
Operations Executive job activities
Port cost pro-forma estimation // Statements of Facts-//Provisional of Accounts // Preparation & dispatch of Final Disbursements Accounts. Funds control, Statement of accounts closure.
Following up & coordinating re vessel’s requirements and services
Monthly |Quarterly | Annual Statistics
Experience in bunker fuels supply
Other multitasking activities
o Quality Assurance Representative/QMR of the Shipping Agency Dept for 4 consecutive years
o Data Entry System-local office administrator (GACagent)
o Occasionally I was required and successfully completed cargo documents (Bills of Lading & Cargo Manifests).
o Accompanied Marketing Manager in visits to Greek Shipping companies, to strengthen bonds with GAC and gain business of local Principals.
o Public Relations with Principal representatives
o Accompanying and assisting Crew officers, and ship’s Superintendents to their meetings/surveys when required.
o GAC org. Cruise Team member
GAC (GULF AGENCY COMPANY) Piraeus / Greece office
Post: Ship Agency- Operator- .
1993-1998 // Operations Dept - Executive Secretary to the CEO
Responsibilities: Full agency attendance of vessels, Check list, Crew and Operational Matters, Bunkering and stores, Follow up of requirements and accounts, Provisional and Disbursements A/C
Generally was occupied in the Marketing/Sales dept of the Greek representative of MISC (Malaysian Intl Corporation) container vessels line
Canvassing clients for import and export cargo to/from Greece.
Sending freight rate offers
Booking cargo into container units
Keeping daily contact with clients for cargo transportation update
Daily/weekly/monthly circulars with itinerary as well as ETA/ETD updates.
Secretarial duties, Custom and bank documents process with the local Custom Authorities, issue of invoices & D/As.
Undergoing currently Attending a distance learning course leading to a diploma in Ship Agency. Planning to sit the exams by the X’mas of 2013.
ISO 9001:2000 Quality Assurance Auditor
Foundation Diploma with “The Institute of Chartered Shipbrokers” London-UK (Member of the Dederation of National Associations of Ship Brokers and Agents (www.ics.org.uk) Passed with success the examinations in: Dry Cargo Chartering (reg no. 015702 – July 2004)
Professional Diploma of Maritime Business with major in Chartering” offered by “Hellenic Management Centre in cooperation with the Institute of Chartered Shipbrokers (June 2004).
Certificate of Attendance : Seminar in the Execution of the Charter (Hellenic Management Center)
Intertanko Seminar held in “Eletson Shipping” offices, Piraeus – Greece
Certificate of Attendance: Tanker Chartering course with the Hellenic Shipbrokers’ Association
Intertanko_IOPPF Seminar held in “Ledra Mariott” Hotel
ISO9002:1994 Det Norske Veritas Certif. of Attendance ISO9002:1994 STANDARD (In-House awareness seminar) with main content the “Quality Assurance Principles” and the ISO9002:1994 Quality Standard Requirements”
Certificate of Attendance: Seminar in Microsoft Office
Seminar in ISM Code & Safety
Degree recognized by the Ministry of National Education of Greece
Full Secreterial Course PC Use DOS enviroment Microsoft office FAX/TLX
