Livin Jose

• Daily monitoring of Data center assets to make sure that there is no hardware and software issues
• IT documents preparation and maintaining of all IT activities documents
• Maintain data center assets and data center diagram based on the equipment’s list
• Implement checklists, procedures and policies to ensure that operational activities have been executed according to priorities in a timely and efficient manner
• Installation and configuration of new servers, iLO configuration and RAID levels (HP Proliant DL380P Gen8/ HP Proliant DL380 G7)based on the requirement
• Configuration and managing vCenter environment - Preparation of ESXi servers, configuration of network, storage systems and VMs.
• Installation, configuration and administration of of HP MSA 2040 storage system.
• Installation and configuration of Hyper V servers and virtual machines
• Active directory users and computer configurations, DCdemotion, Offline- defragmentation troubleshooting user and computer issues
• Implementation and troubleshooting of new group policies to improve organizational security
• Administration of different mailbox types, distribution group, troubleshooting mail delivery issues and edge server in Exchange server 2010 environment
• Installation and configuration of different backup job on Veeam 8.0, troubleshooting backup failure issue
• Administration of backup jobs (Backupexec 2012) and tape library based on backup schedules.
• Installation, troubleshooting and configuration of Systems and NAS storage based on the requirements of sites
• Managing WSUS server, troubleshooting WSUS issues and ensuring clients are up-to-date
• Installation and configuration of Symantec backupexec DLO/ windows backup for desktop/ laptop computers to ensure high data availability
• Troubleshooting performance related issues, user support for Windows clients, Hardware, Printers and LAN.
• Logging call in Microsoft SCCM (Help desk tool), Prioritization of Tickets on need basis and Closure as per SLA
• Work efficiently with technical support team to solve server and customer related issues (Vendors: HP, Dell, IBM and Microsoft).

• Providing L2 Support for Windows Servers and Symantec technologies
• Proficient in providing remote administration for Windows server 2003/2008/2012 for UK based clients using Logmein web solution
• Supporting installation and configuration of VMware ESXi host and virtual machines
• Troubleshooting Active Directory issues -Replication, DC demotion, FSMO Roles, AD restoration, MDC cleanup for failed Domain controllers
• DNS server administration, zone administration, records creation and deletion
• Configuring and troubleshooting group policy object issues -group policy filtering, generating RSoP, and restoring GPOs
• DHCP Administration: DHCP Server Configuration, scope and scope option
• Configuring and troubleshooting IIS and related services
• Managing, configuring and troubleshooting Symantec backup exec 2010/2012 jobs
• Managing Symantec Endpoint Protection -Installation and configuration of clients, policies, troubleshooting client communication issues and live update issues of SEPM
• Managing Symantec Backup Exec 2010 & 2012 - Installation of Backup Exec, configuring D2D2T backup solutions, troubleshooting backup exec issues
• Configuring, managing and troubleshooting NT Backup and Windows Server Backup
• Installation, troubleshooting and configuration of WSUS server and clients
• Support the installation of application software based on client requirement

• Daily managing and monitoring activities of Linux and windows servers
• Regular system administration activities like backup, restore and user administration
• Applying operating system patches and configuration changes
• FSMO role administration: Placing of global catalog and FSMO role transfer
• Managing simple partitions and file systems
• Active directory and ADC user account administration
• Configuring different RAID levels and firmware upgrade for servers
• Monitoring and managing the enclosure components using OA/IMM
• Performing regular auditing of system and software
• Monitoring major server logs and apply necessary changes to avoid any failures
• Installation and configuration of hardware components in HP/IBM/Dell servers.
• Installation of different operating system like windows server 2003, 2008 R2 and Redhat
• Active directory user and computer administration
• Installation, configuration and maintaining Windows Failover clustering service
• Installation, configuration and maintaining Network Load balance
• Installation of IIS server and hosting the website in windows server 2003/2008 R2
• Installed, configured and maintained the DHCP and WSUS servers
• Performed regular backup of servers and tape drive administration
• Troubleshooting performance related issues of servers and applications
• Defined problems, collect data, established facts, drew valid conclusions and prepare appropriate RCA reports
• Co-ordinate with different vendors for effective customer support and reduce down time
• Logging call in Advent net tool (Help desk tool), Prioritized Tickets on need basis and Closure as per SLA