Senior Manager - Communication Solutions
The Information Company Pvt Ltd
Total years of experience :16 years, 0 Months
Manage maintenance and adhoc website development projects
Maintain global websites for the Tata group, a $100 billion plus global conglomerate and India’s number 1 brand, and the Tata Trusts, one of India’s oldest philanthropic organisation
• tata.com - Tata group global website
• europe.tata.com - Tata group’s Europe focussed website
• northamerica.tata.com - Tata group’s North America focussed website
• tataafrica.com - Tata group’s Africa focussed website
• tatatrusts.org - Tata Trusts’ website
Coordinate with clients whenever required for updates on websites
Serve as primary source of information on the websites with regards to content, design and technology
Ensure consistency in messaging and design, and adhere to brand guidelines
Anticipate and proactively offer solutions to senior team leadership on account issues
Offer suggestions on issue resolution and identify opportunities for team members’ professional development
Carry out benchmarking study and provide ideas for design and development to clients
Resolve issues by conducting regular meetings with clients and team members
Participate and facilitate discussions on forums to improve process efficiency
Editing financial research, business research and valuation reports
Adhering to the standards of Aranca and clients
Delivering reports in the prescribed format and turnaround time
Participating and facilitating discussions on forums to improve process efficiency
Plan, conceptualise and execute web and print projects
Manage global corporate websites, including those of the Tata group, a $100 billion plus global conglomerate and one of India’s best known global brands
Carry out UX research, benchmarking study and provide ideas for web strategy, design and development to clients
Support client brand teams in new site builds, campaigns and related activities
Analyse website traffic from Google Analytics and recommend changes in web strategy
Ensure consistency in messaging and design, and adhere to brand guidelines
Anticipate and proactively offer solutions to senior team leadership on account issues
Offer suggestions on issue resolution and identify opportunities for team members’ professional development
Resolve issues by conducting regular meetings with clients and team members
Achievements:
Successfully executed Tata group’s Hindi language microsite within the specified timeline - tata.com/hindi (a site with over 2, 000 pages)
Planned and deployed the tatatrusts.org website within a span of 2 months
Conceptualised, developed and implemented complete build for a crisis communication website for the Tata group
Brands worked with:
Tata group
Tata Trusts
Sanofi
Aditya Birla Group
FINO Payments Bank
The New Indian Express
Godrej
• Quality Analysis of content in Transcripts.
• Editing financial content in Transcripts.
• Advising team leads on areas of improvement.
• Coordinating with team members to improve efficiency and turnaround time.
• Fundamental Data Research and Quality Analysis on U.S listed companies.
• Editing financial content in Transcripts.
• Delivering transcripts in prescribed format and turnaround time.
• Fundamental Data Research and Quality Analysis on U.S listed companies.
• Editing financial content in Transcripts.
• Delivering transcripts to clients in prescribed format and turnaround time.
• Transcribing financial conference calls.
