Operation and Network Division Manager
Saudi Map - Riyadh Municipality Project
Total years of experience :13 years, 1 Months
•Implement & administrate infrastructure solutions within project.
•Managing internal data center mainly servers, storage and backup.
•Participate in implementing & administrating internal security solutions.
•Participate in Project Management.
•Decides the needs of upgrade or purchase for software & hardware.
•Manages technical resources within project budget.
•Review and execute IT department ISO 9001/2008 policies and procedures.
•Implement & administrate infrastructure solutions within project.
•Managing internal data center mainly servers, storage and backup.
•Participate in implementing & administrating internal security solutions.
•Participate in Project Management.
•Decides the needs of upgrade or purchase for software & hardware.
•Manages technical resources within project budget.
•Develop IT department ISO 9001/2008 policies and procedures.
•Participate in RFP for new projects "IT section".
•Develop and implement an ongoing risk assessment program targeting information security and privacy matters.
•Recommend remediation for detected security vulnerabilities.
•Develop and implement an incident report and response system.
•Coordinate the development of information security policies and procedures with company's other departments.
•Develop an internal training program on information security and privacy matters for company's employees.
•Participate in implementing & administrating internal security solutions.
•Participate in implementation & administration for internal infrastructure solutions.
•Participate in managing for internal data center mainly in servers, storage and backup.
•Participate for review, approve and implement new IT solutions.
•Work as second level of support for IT representatives.
•Monitoring escalation procedures to ensure it meet Service Level Agreement.
•Decides the needs of upgrade or purchase for software & hardware.
•Manages technical resources within budget.
•Responsible for annual IT stock review.
•Provide supervision of support staff.
•Staff training on operational procedures.
•Create and execute development & upgrade plans to meet changing needs and requirements.
•Manages technical resources within budget.
•Apply routine maintenance strategy.
•Take purchases decisions for new hardware and software.
•Prepare and conduct technical training programs.
•Assess training needs and certification requirements.
•Participate in prepare training material and classroom agenda.
•Participate in Create instructor materials (course outlines, background material, instructional materials, and training aids).
•Provide end user training for client "class rooms and client side".
•Provide training for Microsoft's tracks "MCSA, MCSE and MCDST" and CompTIA's tracks "A+, Network+ and Security+".
Egypt Graduates Project (Provide by the Ministry of Communication and Information Technology in Cooperation with IBM)