Mahmoud Salem PMP® ITIL®, Business Unit Head

Mahmoud Salem PMP® ITIL®

Business Unit Head

Starlink

Lieu
Arabie Saoudite - Riyad
Éducation
Baccalauréat, electrical (communication and electronics) Engineering
Expérience
15 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 5 Mois

Business Unit Head à Starlink
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis novembre 2020
Product Manager à Starlink
  • Arabie Saoudite - Riyad
  • novembre 2019 à octobre 2020
Business Developer à PanExcel Consulting and IT Services
  • Arabie Saoudite - Riyad
  • mai 2019 à novembre 2019

Specialties:

Cloud Services, Infrastructure (Storage/backup) & Virtualization, BI (Business Intelligence), Applications Development.

Duties and Responsibilities:

 Explain prospective clients about the portfolio products & services offered and follow up with them in order to close the business deals.
 Proposes and develops new strategic partnerships.
 Work on Sales & presales activities to define client’s needs & propose the right solution from wide range of vendors (Nutanix, VMware, DellEMC, NetApp, Veeam, CommVault, AWS Cloud, Microsoft Azure, RedHat, and Tableau).
 Aligned and in coordination with the partners, distributors and vendors for accounts mapping and alignment to generate business opportunities.
 Aligned and in coordination with largest IT System Integrates to handle available SOWs and professional services.
 Develop business and marketing plans in coordination with Managing Director to achieve revenue goals.
 Develop business, commercial & technical proposals for new and existing customers.
 Develop strong customer relationships in order to generate high volume of prospective clients.
 Participate in industry forums, client discussions, and conferences as a representative of the organization.
 Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
 Hire, train and guide the marketing and sales associates.
 Participating in preparing project plans, coordinating and liaising between clients, project staff.

Projects, Leads and proposals sample:

 VMware Private Cloud VMC project; vRA, vRO, vRBC (TamkeenTech Jan. 2019).
 Microsoft Azure Stack proposal (MOJ, Jul. 2019).
 Amazon AWS proposal; DNS/NTP Deployment (JHAH Aramco, Sep. 2019).
 Microsoft Azure Public proposal for E-Commerce & Mobile Application Hosting (Yamama Cement Sep. 2019).
 DellEMC VNX/Centera Migration proposal (Zain KSA, Oct. 2019).
 DellEMC Backup & Recovery project; Data Domain, NetWorker and Data Protection Advisor (KSU, Oct. 2019).

Business Developer à PanExcel Consulting and IT Services
  • Arabie Saoudite - Riyad
  • mai 2019 à novembre 2019

Specialties:

Cloud Services, Infrastructure (Storage/backup) & Virtualization, BI (Business Intelligence), Applications Development.

Duties and Responsibilities:

 Explain prospective clients about the portfolio products & services offered and follow up with them in order to close the business deals.
 Proposes and develops new strategic partnerships.
 Work on Sales & presales activities to define client’s needs & propose the right solution from wide range of vendors (Nutanix, VMware, DellEMC, NetApp, Veeam, CommVault, AWS Cloud, Microsoft Azure, RedHat, and Tableau).
 Aligned and in coordination with the partners, distributors and vendors for accounts mapping and alignment to generate business opportunities.
 Aligned and in coordination with largest IT System Integrates to handle available SOWs and professional services.
 Develop business and marketing plans in coordination with Managing Director to achieve revenue goals.
 Develop business, commercial & technical proposals for new and existing customers.
 Develop strong customer relationships in order to generate high volume of prospective clients.
 Participate in industry forums, client discussions, and conferences as a representative of the organization.
 Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
 Hire, train and guide the marketing and sales associates.
 Participating in preparing project plans, coordinating and liaising between clients, project staff.

Projects, Leads and proposals sample:

 VMware Private Cloud VMC project; vRA, vRO, vRBC (TamkeenTech Jan. 2019).
 Microsoft Azure Stack proposal (MOJ, Jul. 2019).
 Amazon AWS proposal; DNS/NTP Deployment (JHAH Aramco, Sep. 2019).
 Microsoft Azure Public proposal for E-Commerce & Mobile Application Hosting (Yamama Cement Sep. 2019).
 DellEMC VNX/Centera Migration proposal (Zain KSA, Oct. 2019).
 DellEMC Backup & Recovery project; Data Domain, NetWorker and Data Protection Advisor (KSU, Oct. 2019).

Country Operation Manager à Shams al Madar LTD.
  • Arabie Saoudite - Riyad
  • janvier 2017 à mai 2019

 Develop analytical frameworks and reporting to support the company in business decision-making, including the development of engagement programs to improve quality & engagement.
 Success metrics for customer SLA's, facility operational and financial performance.
 Design, development & improvement of the systems which creates and delivers the company's products / services.

Product Manager (PMP®) à Gemtek Technologies Co. Ltd
  • Arabie Saoudite - Riyad
  • avril 2013 à décembre 2016

 Work on sales and presales activities to define the client needs and propose the right solution. Prepares and reviews responses to Requests for Information (RFI), responses to Requests for Proposal (RFP), contracts, and statements of work.
 Generate sales among client accounts, including upselling g and cross-selling.
 Operates as the point of contact for assigned customers.
 Develops and maintains long-term relationships with accounts.

LTE/WiMAX Technical Assistant Manager à Seowon Intech Co., LTD- Middle East & Africa Region
  • Jordanie - Amman
  • septembre 2012 à mars 2013

 At Seowon Intech I headed the LTE devices testing team for CPE benchmarking and regression testing, setting testing procedures to evaluate new LTE/3G/4G devices and performing OTA RF tests

Radio Network planning and optimization engineer à Mada Jordan Communication (WiMAX and VoIP Operator)
  • Jordanie - Amman
  • décembre 2009 à septembre 2012

Promoted to RF planning & optimization Engineer responsible to implement software and hardware updates for WiMAX system element, planning and optimization actions to enhance the performance.

IP Planning and operational WiMAX Engineer à Mada Jordan For Telecommunications
  • Jordanie - Amman
  • mars 2009 à décembre 2009

Below is a highlight of my responsibility in this IP network engineering role:

 Design, deployment, testing, maintenance, and documentation of all networks infrastructure, this includes: (Switching infrastructure, Routing Infrastructure, Remote access servers, Firewalls, and Internal Network).
 Standardize and maintain core IP infrastructure software and configurations.
 Responsible for operations and maintenance (O&M) activities associated with Internet, IP/MPLS and Voice based systems.

Trainee à Jordan mobile Telephony Services Company Ltd. Zain
  • Jordanie - Amman
  • juin 2008 à août 2008

Training with Zain Company in RF-planning & optimization department

student à GCE-General Computers and Electronics company
  • Jordanie - Amman
  • juin 2008 à juillet 2008

am attended in CCNA course in GCE company for one month

Éducation

Baccalauréat, electrical (communication and electronics) Engineering
  • à Jordan university of science & technology University
  • janvier 2009

Rank :very Good

Specialties & Skills

Virtualization Solutions
IT Infrastructure
Cloud Computing
Account Management
microsoft office
Account Managment
Product Management
Positive attitude and aggressive desire for results
Strong communication and organizational skills
Work effectively in a team environment
More than 5 years of experience working for a telecom equipment manufacturer, leading operators and
Engineering & sales background, customer support, project management, Product management and account
Demonstrated record of success in Telecom FTTX, 4G and Wireless devices development
Infrastructure & Virtualization
Backup & Storage Solutions
Cloud Services
Hyper Converged Infrastructure

Langues

Anglais
Expert
Arabe
Expert

Adhésions

IEEE
  • membership
  • January 2007
PMI
  • Find an opportunity
  • November 2018

Formation et Diplômes

ITIL® V4 Foundation Certificate in IT Service Management (Formation)
Institut de formation:
AXELOS Global Best Practice
Date de la formation:
March 2019
Durée:
16 heures
Project Management Professional (Certificat)
Date de la formation:
December 2018
Valide jusqu'à:
December 2021
LTE Radio Planning Professional (Certificat)
Date de la formation:
January 2012
Valide jusqu'à:
January 2012
CP16/Introduction to WiMAX (Certificat)
Date de la formation:
November 2009
Valide jusqu'à:
November 2009
WiMAX RF BootCamp (Certificat)
Date de la formation:
January 2011
Valide jusqu'à:
January 2011
Mobile WiMAX Access Network Signaling (Certificat)
Date de la formation:
December 2011
Valide jusqu'à:
December 2011
Microsoft Office Advance Excel 2007 (Certificat)
Date de la formation:
November 2010
Valide jusqu'à:
November 2010
WiMAX Forum Core Network Engineer “WFCE” (Certificat)
Date de la formation:
December 2009
Valide jusqu'à:
December 2009

Loisirs

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