Malak Aldosari, Claim Operation Officer

Malak Aldosari

Claim Operation Officer

Bupa Arabia

Location
Saudi Arabia - Riyadh
Education
Diploma, Intensive English
Experience
7 years, 11 Months

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Work Experience

Total years of experience :7 years, 11 Months

Claim Operation Officer at Bupa Arabia
  • Saudi Arabia - Riyadh
  • My current job since October 2019
customer service representative at Creative Closet
  • Saudi Arabia - Riyadh
  • January 2016 to December 2016

Handling customer inquiries, complaints, and service requests.
Managing a high-volume workload within a deadline-driven environment.

Executive Administrative Assistant at O M contracting
  • Saudi Arabia - Riyadh
  • September 2013 to December 2015

Responsibilities:
Coordinate office activities and operations to secure efficiency and compliance to company policies

Supervise administrative staff and divide responsibilities to ensure performance

Manage agendas/travel arrangements/appointments etc. for the upper management

Manage phone calls and correspondence (e-mail, letters, packages etc.)

Support budgeting and bookkeeping procedures

Create and update records and databases with personnel, financial and other data

Track stocks of office supplies and place orders when necessary

Submit timely reports and prepare presentations/proposals as assigned

Assist colleagues whenever necessary

Education

Diploma, Intensive English
  • at Concordia University
  • January 2018
Bachelor's degree, English Translation
  • at King Saud Univesity
  • June 2015

BA degree in English translation

Specialties & Skills

Service Coordination
Translation
Organizing
Management
Customer Service
الترجمة
social skills
fluent in Arabic
speaking
speaking two languages
computer skills
listening
fluent in English

Languages

English
Expert
Arabic
Expert

Training and Certifications

Administrative Professional Foundations (Certificate)
Date Attended:
June 2020
Human Resources: Understanding HR Systems Features and Benefits (Certificate)
Date Attended:
June 2020

Hobbies

  • القراءة والاطلاع
    كنت قد وضعت لنفسي تحديا لاتمام ٤٠ كتاب متنوع لعام ٢٠١٤ وبحمدلله حققت ذلك التحدي لنفسي .. ومنها تعلمت كيف اقسم وقتي واضبط نفسي على الجدول المحدد