Director, Human Resources and Administration
AG Holding
Total years of experience :19 years, 2 Months
• Oversaw HR and Administration for 7 Dubai-based companies and 17 regional entities across GCC, MENA, Levant, East and West Africa, and Central Asia.
• Built and managed two high-performing teams incorporating HR and Administration profiles, implementing effec-tive strategies for teams’ growth, which includes creating clear goals while providing ongoing guidance, fostering an environment where each team member felt valued and supported, while contributing their strengths towards achieving collective company goals.
• Developed and implemented SOPs, policies, ensuring standardization and consistency across headquarters and re-gional offices while carefully adhering to varying labor laws and Company’s activities.
• Implemented a comprehensive recruitment strategy, sourcing talent effectively while ensuring alignment with company culture and values.
• Streamlined onboarding and orientation procedures, ensuring compliance and a welcoming experience.
• Established employee development, succession planning, and a 360-degree feedback performance management system.
• Led the administrative divisions of the Group, including Licensing and Registration, Hospitality, and Facilities Man-agement, ensuring smooth operations in each area.
• Led the management of Companies licensing, facilities rentals, facilities fit outs, and talent acquisition needs for both startup companies and clinics within the Group.
• Advised and supported management teams, offering effective solutions to challenges.
• Acted as a valuable advisor to Managers, GMs, Directors, VPs and C-Suite within the organization, offering support, guidance, and effective solutions to address their concerns and challenges.
• Collaborated closely with quality assurance teams to meet HR and legal registration requirements, as well as facili-ties contracts, for CAP and various ISO certifications.
• Collaborated with stakeholders to establish annual objectives, budgets, and strategic plans.
Dubai, UAE
UAE, KSA and Qatar
• Responsible for communications with principals and different authorities.
• Creating comprehensive reports and presentations for Management and clients.
• Ensuring that employees grievances are dealt with appropriately and within the Company policies.
• Arranging business travels, visas and meetings as required.
• Coordinating with company’s partners in KSA & India on projects timely deliveries
• Following up on the implementation of different projects with IT division until completion
• Coordinating with the IT team and different Partners regarding potential IT solutions to be introduced to the UAE Market
• Drafting business contracts with partners and suppliers & reinstating legal contracts when needed.
• Conducting new hires orientation & joining formalities; administering performance review process.
• Handling health insurance renewal in coordination with finance team.
• Maintain files, records of confidential nature.
• Organize and schedule meetings and appointments.
• Manage the incoming mails and e-mails, highlight urgent correspondence.
• Keep and maintain an accurate record of papers and electronic correspondence.
• Prepare the draft of general replies.
• Minute general meetings as required.
• Ensure guests meetings with the Director General are well taken care of.
• Follow up issues instructed by the Director General with the staff and with other Departments.