Executive Butler
Burj Al Arab
Total years of experience :2 years, 1 Months
April - July 2012
Burj Al Arab
Jumeirah, Dubai, UAE
Position: Executive Butler
Job description: Maintain seamless interaction with guests in order to facilitate guest recognition, obtain preferences, anticipate guest needs and proactively action all their requests & requirements. Maintain a full knowledge of the products and services available in the SBU, other Jumeirah properties and the local area.
• Experience in following the international 5 star hotel standards
• Understanding guest's needs and requirements
• Experience in the operation side of a butler's job (room service, delivering amenities, laundry procedure)
Nov 2010 - Apr 2012
Vesta
Nizhny Novgorod, Russia
Position: Entrepreneur
Job description: Vesta is a name of my own entrepreneurial business venture; it is a retailing business of clothing and home garments. Since I am the owner of this business, my responsibilities catered end-to-end operations of the shop and making it a profitable business.
• Working on the entire supply chain management of retailing
• Creative consumer touch points branding
• Keeping accounting books
• The tax structure and procedure
• Interacting with suppliers and customers
• Planning a sale forecast
• Customer retention
June 2009 Orchards Hotel,
Williamstown, MA, USA
Position: House Keeping Executive
Maintaining rooms' cleanliness and set up as per the hotel's standards
June 2008-Aug 2008
Hard Rock Park,
Myrtle Beach, SC, USA
Position: Operations Executive
Job description: Operating rides and attractions with a focus on guest safety, providing guests with a safe, clean, and entertaining atmosphere, providing information about the park facilities.
• Ability to work in a team
• Ability to work in busy seasons while maintaining customer satisfaction
Sep 2005 - Jun 2010 Bachelor's Degree in Linguistic from: Nizhny Novgorod State Linguistic University The course of the degree is about the structure of the English language and the teaching methods along with the profound knowledge of the world history, social science, politics, religions, arts and psychology.