Marina Gallab, Office Manager

Marina Gallab

Office Manager

Riad & Riad law Firm

Location
Egypt
Education
Bachelor's degree, tourism and Hotels Management
Experience
8 years, 10 Months

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Work Experience

Total years of experience :8 years, 10 Months

Office Manager at Riad & Riad law Firm
  • United Arab Emirates
  • My current job since January 2018

Attend meetings and take minutes.
•implementing and maintaining procedures/office administrative systems
•delegating tasks to junior employees
•liaising with staff, suppliers and clients
•Prepare operational reports and schedules to ensure efficiency.

Executive Secretary at Professional HealthCare in El-mohandsien
  • United Arab Emirates
  • October 2016 to August 2016

Act as the point of contact between the executives and internal/external clients.
•Prepare responses to correspondence containing routine inquiries.
•Prepare agendas and make arrangements for committee, board, and other meetings.
•File and retrieve corporate documents, records, and reports.

Executive Secretary at Arab Trade & Distribution Company for Sewing and Embroidery machines in Down
  • United Arab Emirates
  • May 2014 to July 2015

Send and receive emails, calls, as well faxes.
•Follow up customers' statements of account.
•Arrange Boss's meetings and do different tasks for him.
•Escort representatives of foreign companies in their tours and attend company's exhibitions.
•Produce reports and presentations using Microsoft office programs.
•Supervise the embroidery workers sometimes.

Customer Service Agent at Union Air Group
  • United Arab Emirates
  • April 2013 to February 2014

Handle customers, make surveys and solve their issues.
•Deal with technicians and follow-up with them over the phone while providing maintenance service to the customer throughout the day.
•Enter data and feedback on computer using the oracle system.

Captain
  • July 2010 to August 2010

making tours programs at

ticketing at Egypt Air in Eldokky
  • United Arab Emirates
  • August 2009 to September 2009

Learn terminologies and use them in the system.
•Book flight tickets and confirm them.

Education

Bachelor's degree, tourism and Hotels Management
  • at Helwan University
  • January 2012

Specialties & Skills

Human Relations
Communication Skills
Teaching English
Management
Customer Service
ACADEMIC
ADMINISTRATION
BUSINESS ENGLISH
COMMUNICATION SKILLS
CUSTOMER RELATIONS
CUSTOMER SERVICE
EXHIBITIONS
MEETING FACILITATION
MICROSOFT OFFICE

Languages

English
Expert
French
Expert