Mark Anthony Galapate, Waiter

Mark Anthony Galapate

Waiter

Paris Group

Location
United Arab Emirates
Education
Bachelor's degree, BS Hotel & Management
Experience
9 years, 6 Months

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Work Experience

Total years of experience :9 years, 6 Months

Waiter at Paris Group
  • United Arab Emirates - Dubai
  • December 2012 to January 2016

Biella Restorante - Paris Group Dubai, UAE Dec 2012 till date
Waiter
• Greeted new customers and escorted them to their tables.
• Presented menus and answered questions about the cuisine, making recommendations upon request.
• Recommended wines and other drinks to customers.
• Wrote customers’ orders and conveyed to kitchen staff.
• Took orders from customers and served food, drinks and deserts.
• Served specialty dishes to customers at tables as required.
• Checked to ensure that customers are enjoying their meals - took action to correct any issues, as needed.
• Prepared bill/receipts and collected payment from customers.
• Cleaned tables and other areas as needed, after clients departed.

Waiter at Outback Steakhouse
  • United Arab Emirates - Dubai
  • November 2009 to December 2012

Take orders and serve food and beverages to patrons at tables in dining establishment.

outbound call center agent at One Global Contract Center Inc
  • Philippines
  • February 2007 to March 2009

Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database

sales assistant at Metro Department (Fashion) Store
  • Philippines
  • July 2005 to July 2006

Supports sales and marketing managers by tracking, investigating, and reporting sales information; resolving problems.

Education

Bachelor's degree, BS Hotel & Management
  • at San Sebastian Recoletos
  • March 2004

Specialties & Skills

Call Center
Customer Service
Customer Service
customer service

Languages

English
Intermediate