Customer Support Officer
MphasiS
Total des années d'expérience :11 years, 11 Mois
Answered over 150+ incoming calls per day. Solely handled all inquiries from customers
Pleased customers under all circumstances: Patiently dealt with irate customers.
Attending escalation calls apart from taking normal calls
Compiling the data of the customer in the system
Understanding the queries of the customers
Solved the general issues of the customers
Awarded as a best player in the cricket tournament. Participated in cultural activities in college