BA / BPM Developer
RSTN Consulting
مجموع سنوات الخبرة :15 years, 3 أشهر
• Remotely analyzing the business needs, developing enhancements, administering and maintaining the credibility of the BPM and ECM systems, serving several departments (Claims, CS, Employee Benefits, New Business, Pre-Approvals, etc...) for MetLife MENA and MetLife Central-Europe
• Utilizing Microsoft VSTS and applying Agile methodologies in providing updates and support, coordinating the communication among Clients, Business Analysts and Developers
Mostly based in Lagos but travelling frequently to Beirut and other countries, coordinating and aligning with Microsoft consultants to achieve the below organizational objectives:
• Signing a Microsoft Enterprise Agreement, consisting of Windows 10 Enterprise, O365 Products, System Center products, heavily customized SharePoint Online, Windows Azure commitment and data consolidation for Dynamics AX 7 (SaaS)
• Conducting awareness and adaptation sessions for Microsoft Enterprise Products to the management in Lebanon and the French-speaking countries (Ivory Coast and Cameroon)
• Supporting the Group Treasury department by monitoring highly-confidential banks transactions using 3rd party applications and tools against Dynamics NAV reporting
• Automation of reporting tasks for the PMO using .Net apps - avoiding Excel misuse
• Coordinating the development and implementation of a large Telecom Mobile App
• Creating various Windows/Web tools to support various tasks and objectives
• Acquiring a certificate for deploying Apps on Windows Azure (Microsoft Nigeria)
Delving into Microsoft Dynamics NAV business modules and concepts, mostly retail, manufacturing and finance along with C/AL development over C/Side IDE
• Dynamics NAV 2013R2/2015, LS Retail, Serenic HRM, Incadea automotive solution
• Setting up and configuring NAV modules and customizing objects when needed
• Supporting leading Automotive dealers in Lebanon (Dynamics NAV2009 w/ Incadea)
• Developing Control Add-ins over Dynamics NAV with .Net and SOAP Web Services
• Developing an Android Mobile app and iOS Push Notification App for Dynamics NAV
• Providing Dynamics NAV with .Net interoperability training for customers
Built a project management tool for an offshore Lighting Design House - Qatar (C#.Net/MySQL):
• Salesmen scout for leads, contacts details, identify opportunities, plan for follow-ups, manage projects lifecycles from ideas, tender requests to jobs in hand
• Input items as specified, propose alternatives, generate compliance and costing sheets, and manage Items, Suppliers, Clients, Contractors, Consultants, etc...
• Generate Offers, Purchase Orders, statistical and managerial reports
Built a local “Loans Tracking Application” for a multinational micro-financing company:
• Monitoring and tracking internally processed Loan applications going back and forth to corresponding departments and field officers along with applicants’ information, with a custom CMS and workflow management, SMS/E-Mail notification systems and statistical reporting and graphs based on quantitative KPIs for the higher management
• Built over C#.Net (Head Office), PHP (Field Officers and Branches) and MySQL
Built a Booking and Dispatching system for a Taxi company in Beirut (C#.Net/MSSQL):
• Easing the operators’ job by automating their tasks: handling caller IDs, calculating trip fees, dispatching drivers / cars accordingly, monitoring routes and pre-booking trips, generating several corresponding financial and performance reports
For a private office in Beirut (C#.Net/MSSQL):
• Built a Contacts and Events Management System, with advanced categorization of contacts and VIPs, graphically manage the lifecycle of an event in “stages” and easing invitations by SMS, E-Mails, Calls and printed label cards (Being used for several events nowadays)
• Built a recruitment solution to ease the management of CVs, vacancies and the matching between both with a follow-up on the application’s timeline and job statuses
Contractual Project Manager, handling IT operations, building a solution that organizes the work and measures the progress of an electoral campaign across multiple offices handling different political modules with the corresponding executive reports (PHP, MySQL, C# & MSAccess)
(Saint Mary’s Orthodox College / Beirut Annunciation College / École des Trois Docteurs / École St. Elie)
•.Implementing Oracle JDE-EnterpriseOne in 3 geographical locations: Learners Module and Registrar, HCM/HR, Inventory & POS, Budgeting, Financials, Logistics Management
• Playing a BA role, studying the business workflow, documenting requirements, RFP and BA docs., performing gap analysis and encouraging customization to achieve optimum results
• Coordinating with Oracle’s Project Manager and implementers - ensuring the execution of project directives as set out by the Executive Steering Committee
• Data consolidation and migration to Oracle 11gR2 ensuring integrity in ERP’s DB
• Designing an MVC framework for a global academic solution (DB structuring, OOP code skeletons, choice of technology) with several modules (Unit Planning, Yearly Planning, Item Banking, Timetabling, Learners Progress Management, Assessments grading & rating...)
• Managing the development process of multiple academic projects such as an Activity Program application, an advanced Yearbook automated web CMS and CD Maker and a school Timetabling solution with PHP & MySQL, Ajax, MSAccess & VBA
• Building an Accounting module with Oracle Forms & Reports while enhancing existing Tuition/Payroll/Library/HR/SIS applications before ERP Go-Live
• Documenting existing and newly developed applications (Meeting IEEE standards)
• Continuously supporting 50+ officers of which are academic / administrative staff
• Creating numerous .Net applications for files and folders manipulation
• Configuring and administering Apache Web Servers on Windows Server 2008 R2
Technologies: GWT/Java/C#.Net - MSSQL/MSAccess
• Creating market-reputable web and windows applications based on the GWT libraries, with advanced Java OOP techniques and MVC approach over Eclipse IDE
• Conceiving/Developing/Maintaining MSSQL/MSAccess database structures
• Developing corresponding Web Services methods using C#.Net
• Building complete website modules over HTML/CSS/JS (Google Web Toolkit)
Masters of Engineering, Software Engineering (Mastère d'Ingénieur en Informatique et Télécommunications - Spécialisation Génie Logiciel)
Baccalaureate II