Moamen Salem, Relationship Officer

Moamen Salem

Relationship Officer

Commercial Bank of Dubai (

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Accounting
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

Relationship Officer at Commercial Bank of Dubai (
  • United Arab Emirates
  • July 2018 to January 2019

It is a job that fully requires professional sales techniques as we sell multiproduct.
-Personal loan, Mortgage loan, Auto loan and banc assurance
-Continuously generating prospect customer List to be Fed into the system.
-Work hard on achieving all given business targets by direct manager.
-Use all company resources & equipment in Economic & efficient manner

-Main role is to retain and maintain good relationship with the existing clients and providing necessary support related to e-debit.

-Trying to sell bank products as I was responsible for achieving my monthly target.

-Attend all customer inquiries, Investigate complaints, identify and recommend improvements to existing processes and procedure to maximize sales and service level within a high competitive market place.

-Reporting to BDM (Business Development Manager) through thorough daily report.

Relationship Officer at Union National Bank ( UNB )
  • United Arab Emirates
  • April 2016 to April 2018

It is a job that fully requires professional sales techniques as we sell multiproduct.
-Personal loan, Mortgage loan, Auto loan and banc assurance
-Continuously generating prospect customer List to be Fed into the system.
-Work hard on achieving all given business targets by direct manager.
-Use all company resources & equipment in Economic & efficient manner

-Main role is to retain and maintain good relationship with the existing clients and providing necessary support related to e-debit.

-Trying to sell bank products as I was responsible for achieving my monthly target.

-Attend all customer inquiries, Investigate complaints, identify and recommend improvements to existing processes and procedure to maximize sales and service level within a high competitive market place.

-Reporting to BDM (Business Development Manager) through thorough daily report.

Relationship Officer at National Bank Of Ras Alkhaima ( RAKBANK )
  • United Arab Emirates
  • May 2014 to February 2016

It is a job that fully requires professional sales techniques as we sell multiproduct.
-Fleet finance - Business Banking Department ( BBD ) & Auto Loan .
-Continuously generating prospect customer List to be Fed into the system.
-Work hard on achieving all given business targets by direct manager.
-Use all company resources & equipment in Economic & efficient manner

-Main role is to retain and maintain good relationship with the existing clients and providing necessary support related to e-debit.

-Trying to sell bank products as I was responsible for achieving my monthly target.

-Attend all customer inquiries, Investigate complaints, identify and recommend improvements to existing processes and procedure to maximize sales and service level within a high competitive market place.

-Reporting to BDM (Business Development Manager) through thorough daily report.

Relationship Officer at Abu Dhabi Islamic Bank
  • United Arab Emirates
  • April 2013 to April 2014

It is a job that fully requires professional sales techniques as we sell multiproduct.
-Fleet finance - Business Banking Department ( BBD ) .
-Continuously generating prospect customer List to be Fed into the system.
-Work hard on achieving all given business targets by direct manager.
-Use all company resources & equipment in Economic & efficient manner

-Main role is to retain and maintain good relationship with the existing clients and providing necessary support related to e-debit.

-Trying to sell bank products as I was responsible for achieving my monthly target.

-Attend all customer inquiries, Investigate complaints, identify and recommend improvements to existing processes and procedure to maximize sales and service level within a high competitive market place.

-Reporting to BDM (Business Development Manager) through thorough daily report.

Sales Executive at ABAZA Trade Company
  • Egypt
  • May 2011 to March 2013

Act as the primary customer interface

-Responsible for the development of business and relationships with customers’ who want to buy our vehicles and reporting to the senior management, and providing them with all reports which asked.

-Putting operation plans that should greatly help in running the business according to the company’s strategies
-Supplying customers with timely responses regarding product information, pricing, and company information.

- Responding to and filtering incoming enquiries, developing sales cycle drive to close either independently, or in association with the Infiniti brand Manager.

- Ability to improve and update knowledge of product range, features and benefits

- Achieve and exceed the allocated sales target for new units, trade-ins, accessories and insurance policies

Relationship Officer at Qatar National Bank(QNB Al Islami)
  • Qatar
  • November 2008 to March 2011

It is a job that fully requires professional sales techniques as we sell multiproduct.
-Vehicle finance and opining accounts and personal finance.
-Continuously generating prospect customer List to be Fed into the system.
-Work hard on achieving all given business targets by direct manager.
-Use all company resources & equipment in Economic & efficient manner

-Main role is to retain and maintain good relationship with the existing clients and providing necessary support related to e-debit.

-Trying to sell bank products as I was responsible for achieving my monthly target.

-Attend all customer inquiries, Investigate complaints, identify and recommend improvements to existing processes and procedure to maximize sales and service level within a high competitive market place.

-Reporting to BDM (Business Development Manager) through thorough daily report.

Senior Customer Service at BARCALYS BANK OF EGYPT
  • United Arab Emirates
  • June 2006 to October 2008

It is a job that fully requires professional sales techniques
-Helping to handle the customers’ problems which faced them.
-Presenting financial products to clients using Procedures & techniques explained in the Break-in-training program.
-Ensure delivering of correctly filled Application together with all necessary Documents in a Timely Manner.
-Continuously generating prospect customer List to be Fed into the system.

Education

Bachelor's degree, Accounting
  • at AlexandriaNasser military Secondary School
  • January 2006
High school or equivalent, Accounting
  • at AlexandriaNasser military Secondary School
  • January 2006

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Specialties & Skills

Automotive
Marketing
Customer Service
BUSINESS DEVELOPMENT
COMPETITIVE
CUSTOMER RELATIONS
MARKETING
PROCESS ENGINEERING
REPORTS
FINANCE
FINANCIAL

Languages

Arabic
Expert
English
Expert