Group IT Senior Manager
Hassan Allam Holding
Total years of experience :14 years, 6 Months
• AI program manager
• IT staff management
• IT vendors & contracts management.
• IT standards, policies & procedures.
• IT strategies & Governance.
• IT services, monitoring, and reporting.
• IT financial management & analysis.
• SAP & Oracle implementation projects
• Data center management.
• Data center migration.
• Disaster recovery & Business continuity.
• Implementing ISO27000 information security standards.
• ISO 20000 for IT service management.
• Managing IT budget (5 M$).
• Reporting to Group IT Director.
- ITIL Standards implementation from Planning phase to execution
- Oversee all aspects of IT Services Design / Operations
- Ensuring IT infrastructure, Communication (LAN, WAN, E- mail, etc.), Data center, backup recovery, and regulatory compliance.
- IT Functions Projects manager (Backbone upgrades, Data Center Improvement )
- Manage the day-to-day operations of the IT group
Including downtime, reporting service levels, defining and tracking IT operational metrics.
- Prepare overall status and activity metrics that documents and tracks delivery of IT services, planned and unplanned system outages, and other key IT performance metrics.
- Ensures high availability of critical business systems.
- Manage staff members in their daily activities as well as supporting business projects.
- Develop and manage relationships with vendors / suppliers and all procurement preparations with technical evaluations.
- Manage overall capacity utilization of Server/Hardware environment ensuring it is optimized to meet business needs.
Strategy & Planning Responsibilities
- Contribute to the development of IT departmental strategies to align with the overall business strategy as well as corporate strategy.
- Develop and implement hardware and software and ensure that all meet PSP It Policy complying
- Develop and implement data retention standards.
- Design & implement (Disaster Recovery & Business Continuity).
- Develop, implement, and maintain policies and procedures for effective delivery of services and compliance with regulatory guidance.
- Overall responsibility for leasing and strategic planning for system upgrades.
- Determine, recommend and implement hardware and software upgrades for business applications, server hardware, network equipment, desktop, and laptop.
- Budget forecasting & controlling and reporting
- Technical interviews and team evaluations
- Team development and IT training plan providing
- Reporting (Quarterly, Annually, On demands reports ) for all It Sections
- Managing overseas staff.
- IT Department Annual Training Plan.
- Internal quality audits (HQ & Projects )ensuring policy compliance
- Putting high level strategy with IT Manager.
- Turning business needs into technical solutions .
- Department Analysis & Charts & Numbers.
- Technical interviews.
- Department Objective & KPIs for department.
- Financial Analysis.
- Project Manager for (SCCM, SCOM, SCSM) implementations
- Project Manager Network Upgrading (Core layer & Security levels, High Availability).
- Project Manager for Business Continuity & Disaster Recovery.
- Ensure prompt resolution of issue aimed at maximizing other department satisfaction .
-Oracle ERP implementation Project Management.
- Coordinate activities related to Go Live data conversion and define roles and security based on requirements .
- Plan each stage of an IT projects in detail and investigation, how it can affect a business .
- Monitor IT budget and ensure compliance to project delivery schedule .
- Conduct Training sessions for end-users with regards to IT Applications.
-Administer installed technologies based on organizational requirements and industry best practice
-Render IT applications & hardware support for users and coordinate with Egypt HQ with IT regards to global applications & Systems .
- Ensure all IT System, Infrastructure, Servers, Network, and Security are running to an efficient level.
- Delegate work to and supervising the activities of junior IT Staff .
- Part of the core IT Budget Committee.
- Negotiate with partners and suppliers for various contracts .
- Ensure compliance to best practice for IT infrastructure and project management .
- initiate and implementing UAE IT reports Scheme .
- IT reports data analysis in order be aligned with company's strategic goals .
- Improving the Staff via periodic technical / business discussion via video conferences .
- Department Reporting.
- Department Analysis & Charts.
- Technical interviews.
- Department Objective & KPIs.
- Department Budget Estimation & Management.
- Staff Evaluation.
- New Projects IT Planning and Estimation.
- Financial Analysis.
- My role is to deliver Projects for both functions project for the IT department and the IT complete services delivery for our company projects.
- Act as a first delegate for the IT Manager.
- Work as IT Project Manager with all responsibility for IT scope in the biggest power plant projects ever worldwide (Beni Suef Combined Cycle Power Plant 4.8GW) with total budget 2.7 Billion Euros and with IT Budget almost 10 Million $.
- (Design, Procure, Implement & operate) for all IT systems & Services.
- 3000 node Network (Systemax for Passive equipment, Cisco equipment for wired and wireless networking, Fortinet for security- Motorola and Ubiquity for Microwave and wide range wireless).
- For printing (Ricoh Printers for medium and high volume printing systems, HP for desktop printing and Oce for plotting systems).
- Data Center and Servers (Dell VRTX)
- Telephone system (Systimax for passive components, Panasonic for active components).
- Ticketing system
- Internet (about 450Mb/s for the offices and Siemens Camp)
- IP Cams (Axis )
- Access Control(Traditional Finger print system with more than 20 machine connected for all areas )
- Meeting rooms equipment and (Cisco video conference & Epson Projectors )
Challenges
- Managing a very huge budget.
- Fast track project with a very high criticality.
- For site more than 360000 M^2.
- Siemens camp with more than 80 Living unit with a Nile cruise.
- A store with 2000, 000 M^2 and far 4 KM from the main data center.
- More than 7 communication rooms with one main data center.
- More than 1200 employees.
- 4 Offices huge Building.
- More than 30 Subcontractors.
- Managing team with 15 members(12 Onsure & 3 offsure)
- Direct reporting to Function IT Manager and Dotted reporting to Project Director and Project Manager.
- Only IT team got 100% evaluation from the project management according to the performance.
• Putting high level strategy for the IT department with IT manager and system admin.
• Inventory and Documentation for all IT issues in all PSP sites.
• Act as a project manager for the New Building Network Project.(700, 000$ systems implementation)
• VPN implementation
• Cisco Call Manager Administration
• Cisco Wireless Network
• Network Security
• Rebuilding topology.
• Site setup standards.
• Policies and procedures for IT Department.
• Statistics to make decisions.
• Quality Issues.
• Network Security.
• Stock
• Procurement
• Appling ITIL standards and forms (RACI Matrix, Core service table, etc.)
• Switches
• First fix and Physical connections
• Access doors
• IP Cams
• Internet Service
• Printing Service
• IP Phones
• Hardware responsibility (Servers, PCs, Laptops, Printers )
• New Technologies Installation ( Air Fiber )
• IT Project Manager for the sites ( Attaka & Mahmoudia ) with total budget 700 Million Dollars and IT Budget with 1 Million Dollars Power Plant to serve 500 Engineer with all equipment needed ( Plotters, Printers, Internet and Internet Control, Surveillance, attendance machines, maintenance, Sound systems, Projectors, active and passive components )
- Project Manager in networking projects for the new building and the new network for the university after 5 years.
- Preparing all tenders for IT department.
- Deploying new wireless design with HP controller and access points
- Manage all deals with different companies to supply every thing in the IT departments .
- Design and implementaion for the domain and the domain controller of ACU.
- Support over 300 employee & 2000 students.
- Project manager for Busses Internet connection
Working with :
- Fortigate 310B firewall .
- Kaspersky Security Center 10 with Kaspersky End Point security
- 7900 3com core switch.
- 10 mb/s internet connection with the EFM technology.
- 20 mb/s internet connection with WiMax
- 37 3com switches.
- 21 Nortel switches.
- 5 HP switches.
- 1 Cisco router.
- 600 pcs with different operating systems.
- 50 laptops with different venderos.
- 6 Dell server power edge.
-Data protection manger 2010 (backup server).
-60 printer with many vendors .
- Microsoft hyper v .
-TMG server and forefront client.
- 60 printers from different vendors.
- 35 3com wireless access points and 3com controller.
- 30 datashow from many vendors .
- Design and install and manage 50 security cams with DVR(samsung).
Work as system and network analyst in solutions.com
mange and control all IT and network deals and system analyst for large xerox printing
work as network engineer iny many projects :
- SHARING IN THE CONFIGURATION OF SWITCHES IN LEAGUE ARAB STATE.
- SHARING IN THE DOCUMENTATION OF THE PROJECT LEAGUE ARAB STATE.
- CONFIGURE THE SNMP AGENT & EMS SERVER IN LEAGUE ARAB STATE .
- TRAINNING ON FORTIGATE IPS.
- CONFIGURATION OF SWITCHES IN EL ZAMIL STEEL FACTORY.
- CONFIGURATION AND INSTALLATION OF H3C INTELLEGENT MANGAMENT CENTER (IMC) IN EL ZAMIL STEEL FACTORY.
- GIVING TARINING TO THE STAFF OF ZAMIL STEEL ON THE IMC.
- CONFIGURE AND INSTALL THE RACK OF FACULTY OF WOMEN AIN SHAMS UNIVERSITY .
- CONFIGURE AND INSTALL 3 NEW SERVERS IN FACULTY OF WOMEN.
- PROMOTE NEW DOMAIN AND ADDITIONAL DOMAIN IN FACULTY OF WOMEN.
- VIRTUALIZATION SERVER IN FACULTY OF WOMEN.
- WIRELESS SITE SURVEY IN THE FACULTY OF LANGUAGE AIN SHAMS.
- SOFTWARE UPGRADE FOR THE CORE SWITCH OF THE FACULTY OF MEDICINE AIN SHAMS .
- NETWORK MAINTANACE IN GENRAL PETROLUME COMPANY.
- NETWORK MAINTANACE IN AL AHRAM CANDIAN UNIVERSITY.
- IMPLEMENT MANGEMENT &MONITORING SERVER IN
AL AHRAM CANDIAN UNIVERSITY.
- SWITCHES CONFIGURATION FOR TAQA COMPANY.
- NETWORK INFRASTRUCTURE FOR TAQA COMPANY.
- GYPROC (SAINT GOBIAN ) FACTORY :-
• CABLING AND PATHWAYS.
• INSTALL ALL NODES AND PASSIVE COMPONENT.
• INSTALL ALL ACTIVE COMPONENTS (SWITCHES & CORE SWITCHES ).
• CONFIGURATION OF ALL ACTIVE COMPONENTS .
• DOCUMENTAION .
Military Service
in INformation Systems
