personal assistant
EOM
Total years of experience :13 years, 4 Months
working as a part of a startup company was a new challenge for me however I was able to achieve the following:
o Achieved a 100 % increase in the number of customers through an effective marketing plan within two months despite my presence in a new environment and new country.
o Modified all the accounts of the company to operate on the QuickBooks accounting system.
o Established partnerships with government and private companies to cooperate and increase sales volume. such as ''RTA, Dewa, ME Digital, Great Deals, Esaad Card.. etc.''
o I have participated in and represented the company during exhibitions.
o I have received training and certification from Germany and America in the field of car care to understand the nature of the work in a reasonable time.
Organizing sales visits.
•Demonstrating and presenting products.
•Establishing new business.
•Maintaining accurate records.
•Attending trade exhibitions, conferences and meetings.
•Reviewing sales performance.
•Negotiating contracts and packages.
•Aiming to achieve monthly and annual targets.
Generates and processes new sales leads as necessary.
•Takes sales information and puts it into an easily readable format.
•Makes sure that sales persons are on track with sales goals.
•Meets with other departments to make sure that sales people are doing their job correctly.
•Provides any necessary data or reports to the sales team.
•Arranges appointments with clients and sales team.
•Acknowledges customers by responding to emails, texts, and phone calls
•Updates all contact information for clients.
•Arranges travel and accommodations for any sales person that is meeting clients outside of the office.
•Does any necessary administrative work including filing reports or presenting sales team with necessary documents.
Working at Perfect Tape Co
Open and maintain customer accounts by recording account information.
•Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
•Maintain financial accounts by processing customer adjustments.
•Recommend potential products or services to management by collecting customer information and analyzing customer needs
•Meet personal/team sales targets and call handling quotas.
•Keep records of customer interactions, process customer accounts and file documents.
•Follow communication procedures, guidelines and policies.
•Resolve customer complaints via phone, email, mail or social media.
•Attempt to persuade customer to reconsider cancellation
•Inform customer of deals and promotions
•Sell products and services