System Administrator / System Engineer
Confidential
Total years of experience :18 years, 11 Months
Responsibilites:
- Manage Windows infrastructure like AD, File Server, Print Server, DHCP, DNS and etc.
- Configure and Monitor Exchange server. Ensure connectivity and spam free email box.
- Install and configure GFI Mail Essential.
- Install and manage SCCM.
- Deploy packages and updates via SCCM.
- Implement SCOM.
- Install SCOM agent and Management packs. Create Rules and Monitors.
- Instal, configure and manage Red Hat Linux Enterprise.
- Performing daily monitoring and management of Symantec Backup Exec; monitor backup jobs, execute restore jobs and troubleshoot failed jobs.
- Configure Maximo (Enterprise Asset Management) application.
- Managing Cyberoam for gateway antispam, firewall, vpn and web filtering for users.
- Ensuring system security via ESET Endpoint Antivirus.
- Montioring and managing SAN environment of Maximo application.
- Installing and managing Hyper-V virtual machines.
- Managing multiple projects sites servers and applications related to Ministries and Oil companies.
- Coordinating with internal and external escalation team to get issues resolved minimal downtime.
Responsibilities:
Installing, configuring and managing Windows servers 2003, 2008 and 2008 R2.
- Installing and configuring Domain Controllers, managing its objects like user accounts, groups and group policies.
- Installing, configuring and managing Exchange Servers, providing high availability through DAG.
- Configuring Lync Servers, assigning user access through lync server control panel.
- Managing Internet access, VPN and content filtering services using SonicWall Firewall, Threat Management Gateway, Websense and ISA Servers.
- Designing and implementing scheduled/non scheduled backup plans using Symantec Backup Exec server, Widnows server backup tool and HP Tape Library, ensure data availability of critical enterprise servers and applications.
- Configuring File, Print server roles to windows servers, assigning appropriate users to approved files, folders and printers.
- Managing Virtual Environment of Hyper-V and VMware ESX. Installing child virtual machines, virtual machine resource allocation and optimizing.
- Provided complete system support during the implementation phase of SAP.
- Performing installation of blade servers from scratch, configuring SAN, Server OS installation and making available for SAP Implementation.
- Acting as 1st point of contact of incidents related to SAP, handling user logon, printing, server configuration issues and escalating to appropriate team.
- Protecting servers and clients environment from vulnerable attacks by Symantec Endpoint Protection.
- Keeping servers and clients uptodate by installing security patches, service pack using WSUS.
- Routing enterprise faxes via GFI FaxMaker Servers.
- Logging, responding user’s queries in Altiris Help Desk System and managing incidents in highest standard.
- Configuring HP Servers BL and ML series, Enclousure, SAN Storage and Tape Library.
- Installing and configuring SNOM 300, 320, 870, Meeting Points telephones.
- Managing high end self air conditioned server racks, UPS, switch rackes and PDUs in datacenter.
- Conifguring audio/video conference devices, smart boards, and projecters. Assiting users to ensure effective online/offline meetings.
- Maintaining corporate software licenses, SLA, external services up to date.
- Managing all IT Assets of enterprise by frequently updating each and every users’ records.
- Installing and configuring Schindler elevator softwares like MMR, PMRL, Traffic Vission for users.
Responsibilities:
-Providing first and second level technical support to users for Network related issues and user support issues including network connectivity, printing and application software operation.
-Responsible for Operating System administration, configuration, and system level application support, network and server monitoring and performance tuning of Operating System, hardware, and applications.
-Installing and Configuring Windows 2003, 2000 Servers and XP workstations.
-Installing and configuring AD, File Servers and DHCP Servers infrastructure and Configuring clients to access.
-Configuring and maintaining corporate Email Server.
-Configuring and Managing Local users, Group accounts, User profiles and Desktop settings.
-Applying Account policies and Configuring Auditing, User rights and Security options to the domain and local users.
-Controlling and optimizing user access to files and folders by using permissions.
-Configuring client computers for TCP/IP network, including DNS settings.
-Configuring Cisco Routers and Cisco Catalyst Switches.
-Check and clean hardware, including workstations, printers, peripherals and perform other preventative maintenance as needed
-Network maintenance using hardware and software backups, preventing virus infections, software and driver updates.
-Maintain administer work with IT supporters and designers to detail the computer hardware and peripherals required to run an IT system across desktop and mid-range environments.
Responsibilities:
-Installing, Configuring and Troubleshooting of windows NT/XP/2000.
-Configuring client computers for TCP/IP network, including DNS settings.
-Configuring Users’ workstations, installing hardware and software including driver updates, and network connectivity. Set up Microsoft Applications like email, Internet, MS office…etc.
-Installing and configuring network printer, other hardware devices and network devices.
-Troubleshoot all networking problems to ensure minimum downtime & maximum availability.
-Identifying the hardware and software needed to provide solutions to problems. Installing, downloading and upgrading appropriate software.
-Checking user requests and respond appropriately.
-Installing various types of software and hardware devices.
-Coordination of support team activities between engineers and end users.
-Providing telephone, face-to-face and online support to customers.
Windows Server 2008R2
Microsoft Certified IT Professional Enterprise Administrator
Microsoft Certified Technology Specialist