mohammad khalil, Customer Service

mohammad khalil

Customer Service

Enterprise Car Rental

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, English Language
Experience
19 years, 3 Months

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Work Experience

Total years of experience :19 years, 3 Months

Customer Service at Enterprise Car Rental
  • United Arab Emirates - Dubai
  • My current job since November 2011

responsible about the internal and external communication of the company in showroom to rent cars to help building customer's interest and friendship, making reservation, provide super service to customer to make it strong deal in short and long term and maintain the same goals of the company by solve the customer's complains and demands.

Customer Service at RTA
  • United Arab Emirates - Dubai
  • October 2008 to November 2011

Solving Complains, conducting outbound calls, Receiving inbound calls, Answering the quires, Requirements, Demands, Complains, Suggestions and Requests of the customers, Documenting customer comment in English and Arabic languages and lost and found Complaints.

Marketing Manager at Turkish EMKO Company
  • United Arab Emirates - Sharjah
  • May 2008 to August 2008

-Telemarketing, marketing
-conducting outbound calls, Receiving inbound calls, Answering the quires, Requirements, Demands, , and Requests of the customers
-provide superior services to the customers via Telephone, Email and Faxes as a Receiver and Caller, prepare and send quotations

Administrator & Supervisor at The International School Of Choueifat
  • United Arab Emirates - Abu Dhabi
  • September 2007 to May 2008

Examinations officer & Supervisor by sharing my abilities to achieve and maintain the same goals and objectives of the school,
Using the computer devices properly, Windows, MS Office
(MS word, MS excel, Microsoft outlook)

English Teacher at INSTITUTE
  • United Arab Emirates - Abu Dhabi
  • September 2007 to December 2007

Teaching English Language
private

English Teacher at GOVERMENT SCHOOL
  • Jordan - Zarqa
  • December 2006 to June 2007

English Teacher

Customer Service,marketing at International paints
  • Jordan - Amman
  • September 2004 to September 2006

Customers care service, call center by, conducting outbound calls, Receiving inbound calls, Answering the quires, Requirements, Demands, and Requests of the customers

Education

Bachelor's degree, English Language
  • at Israa University
  • July 2006

70%

Specialties & Skills

Languages

English
Expert