Application Engineer– Oil & Gas, Food and Industrial Markets
PCM
Total years of experience :16 years, 4 Months
Our vision is to be an innovator that sets the standards and exceeds high expectations.
For more than 80 years, PCM has been offering high-quality, cost effective solutions based on low life-cycle costs to our customers in oil & gas, food, and industry. We specialize in solutions for lifting, transferring and dosing of abrasive, fragile, viscous, corrosive, hot and heavy products.
Duties:
- Manage all aspects of RFQs from analyzing client specifications to assessing risks of required solution
- Adapt equipment and/or service to application in question
- Check feasibility and execution of equipment with the production department
- Propose new solutions with the consent of R&D department, if needed
- Consult suppliers for quotations of auxiliary components needed
- Prepare offers based on analysis done and client requirement
- Support sales managers technically and commercially
- Communicate directly with clients by organizing technical and commercial clarification meetings with them
- Conduct Kick-Off Meetings with clients upon award
- Act as a focal point between the manufacturing plant, the project team and the client
- Attend progress review meetings with clients regularly
- Represent the company in exhibitions and market its products
Duties:
- Understand the needs of clients in terms of pumps, spare parts and service
- At receipt of RFQs, study the technical specs, prepare the offer, answer clarification requests and ensure compliance to technical and commercial aspects
- Handle all sales orders acknowledgment
- Manage customized/engineered projects
- Maintain regular communication with the logistics department regarding deliverables and stock availability
- Support subsidiaries and distributors in preparation of offers and meeting with clients
- Upon receipt of purchase orders, carry out the hand over (technical and commercial) to the project management team
- Follow-up on pending payments from customers in coordination with the finance department
- Register all relevant information including purchase orders in CRM
- Coordinate relevant updates of activities and pending work actions on a periodical basis with the Sales Managers
Sales Support:
- Promote and market pumps and process equipment within the region
- Generate leads, visit existing and potential clients in KSA
- Set the annual sales target for the country in coordination with the management
- Report periodically the sales activities
- Manage the distributor and key accounts
With five different divisions targeting different markets, Tornado Group has been playing a vital role in the development of the UAE market by supplying a range of products and services to the various Oil Companies, Government Department and private sectors.
Duties:
- Develop, evaluate, and propose engineered solutions to customers and consultants in line with the project requirements and budget
- Maintain an accurate customer database and stay up-to-date on their projects and activities
- Build strong and high quality service-based relationships with contractors and consultants.
- Visit existing and potential clients to promote company products
- Prepare hydraulic calculations, pump selection and material submittals, and attend technical meetings with concerned engineers
- Attend commercial negotiation meetings, and manage contracts for services and equipment supply
National Fire Fighting Manufacturing FZCO (NAFFCO) is amongst the world’s largest manufacturers and full solution providers of Fire Fighting equipment, fire protection systems, fire alarm, security systems and safety engineering under one roof.
Duties:
- Provide technical support on designs and work in parallel with consultants/contractors to secure projects
- Manage key accounts by following up on new and running projects and keep a constant high quality support
- Update customers data base on the CRM and explore new leads
- Develop and maintain strong business and personal relationships with clients to ease the flow of leads and secure new projects
Duties:
- Promote services through different channels to meet customers’ needs
- Attract customers by providing outstanding service and persuade them to buy products/services
- Motivate ex-customers to reactivate their subscriptions with the company
Duties:
- Fulfill customers’ needs and troubleshoot their technical problems
- Manage calls gently and professionally
- Activate set of GSM services with comprehensive knowledge of such services
- Follow-up customers problems and complaints by coordinating with the relevant technical teams
supervise and maintain computer desktop in internet cafe