Sales And Marketing Manager
Information Technology Gulf Laboratory Solutions
Total years of experience :15 years, 0 Months
1. Manage to generate revenue as per the yearly sales targets.
2. Built and maintain excellent business relations with the existing clients and identify the possibilities of helping them with the optimum technology solutions.
3.Identifies new business opportunities and contact prospective customers to demonstrate products, explain product features, and solicit orders in the assigned territory/market segments.
4.Recommend products to customers, based on customer's needs and interests.
5.Answer Customers' questions about product prices, availability, product uses and credit terms.
6.Monitors the overall work flow of the pre and post sales activities.
7.Develops clear and effective written proposals/quotations for current and prospective customers.
8.Expedites the resolution of customer problems and complaints.
9.Provide all necessary support to the sales department team and help resolve all issues and conflicts that may arise as a result of the day to day operations.
10.Consult with customers after sales or contract signings to resolve problems and to provide on goings Support.
11. Assist the team in yearly inventory and follow up with the HR team in managing business and operational issues in compliance with organizational policies and procedures.
12. Negotiate and finalize annual business development agreement with the key account customers within the company guidlines.
13.Maintain accurate and up-to-date records of customer contracts and all related expenses or documentation.
14.Prepare monthly detail report of all the project expenses and submit to the higher management.
1.To determine sales functions strategy and targets based on the sales plan within an allocated channel.
2.Lead, Manage, Direct and Develop the Sales Team.
3.Recruit, Hire, Supervise, Performance manage, Motivate & Appraise the team members to deliver the sales department goals of sales and collection.
4.Set employees performance goals and provide necessary coaching to them during the performance cycle.
5.Evaluate the employee’s performance periodically and set their development plans at the end of the performance cycle.
6.Provide guidance on sales approaches and standard, and lead the team’s capacity development.
7.Provide all necessary support to the sales department team and help resolve all issues and conflicts that may arise as a result of the day to day operations.
8.Manage meetings with department staff to distribute monthly tasks.
9.Support the development of pricing strategy in conjunction with other internal departments including marketing and purchasing.
10.Manage & utilize the sales department team members to achieve the sales and collection targets.
11.Assist the team in yearly inventory.
12. Negotiate & Finalize annual business development agreements with the key account customers within company guidelines.
13.Maintain accurate and up-to date records of customer contracts and all related expenses or documentation.
14. Develop and make recommendations for sales team incentive plans to encourage and reward increased sales efforts and revenues.
15. Prepare monthly detail report of all the sales and expenses to the management.
1.Preparing a design and implement sales plans to support in setting the company strategy.
2. Plan, monitor and lead sales activities to ensure achievement of sales targets and propose
corrective actions as appropriate.
3.Performing customer visits as per approved visit-schedule to follow business
opportunities
4.Analyzing and reviewing sales activities to prepare and forecast future customer needs
and identify opportunities for cross and up-selling where appropriate.
5. Validating and reviewing discount recommendations proposed by business unit managers as well as authorizing further discounts to maintain and win customers within the
authorized sales discount percentages.
6. Monitoring and identifying market trends and competitor offerings to improve sales and
maintain company competitive positioning.
7.Reviewing, validating and approving lost sales corrective actions to enhance sales operation and increase future sales.
8.Monitor and improve sales process to ensure customer satisfaction and improve the competitive position of the company.
9.Review and validate new customer credit sales request recommendations received from
sales team and attain Credit Committee approval to increase sales and market share while safeguarding company financial interests.
10.Monitoring accounts receivables to ensure credit accounts are settled regularly and approved stopping customer credit sales to protect company financial interest.
11.Build and maintain long term customer relationships with key customers to identify their
current and future needs.
12.Investigate and propose implementing strategies that result in positive financial impact
for company.
13. Monitoring day-to-day activities to ensure compliance with stipulated policies and
procedures.
14. Preparing a list of (existing & potential) customers and projects utilizing existing database
and market intelligence that has potential of Process Product Requirements.
15.Responsible to Support internal and external partners for bid preparation, participation in
technical meetings and follow-up.
16.Preparing cad drawings with cad operator as per the customer structural and architectural
Industrial Laboratory requirement such as quality control lab, chemical lab, R & D
lab..etc.,
17.Preparing separate cad drawing for civil and electromechanical department as per the
customer site requirement.
18. Responsible for guiding the technical team to install the laboratory furniture and civil
electromechanical work as per the drawing approved from the client
19.Responsible to organize customer events like seminars, workshops by presenting and coordinating
with other product promoters..
20.Contacting our Manufacturers and reviewing though stocks, preparing quotation,
obtaining order confirmation, visioning with our own shipment facilities including
transportation and raising sales invoices.
21. Responsible to provide necessary sales and technical trainings to partners to update their
knowledge in process safety systems.
1.Research new market opportunities.
2. Map out potential customers & competitors.
3.Listening to customer requirements and presenting appropriately to make a sale.
4.Developing relationships with existing customers in person, via telephone calls and emails.
5. Arranging meetings with potential customers to prospect for new business.
6. Negotiating the terms of an agreement and closing sales.
7.Gathering market and customer information.
8. Gaining a clear understanding of customers' businesses and requirements.
9.Making accurate, rapid cost calculations, and providing customers with quotations.
10. Determine unmet needs and market structure (channels)
11.Contact and conduct initial follow-ups on sales prospects.
12. Coordinate with our marketing, sales, and technical groups to facilitate marketing
13. Functions (i.e. Catalogues, advertising, etc.).
14. Provide status reports to management on overall sales and payment collection.
15. Create and modify documents using Microsoft Office, Excel and PowerPoint.
16. Maintain hard copy and electronic filing systems.
I have done my Bachelors of technology from Jawaharlal Nehru Technological University from 2004 to 2008 in Computer Science and Information Technology.