IT Support Specialist
MY BEST IT SOLUTIONS
Total years of experience :18 years, 7 Months
• Successfully led several IT & Surveillance projects with challenges and constraints (Budget and Time).
• To pursue growth oriented challenging career in the field of IT/Surveillance technology. The role which
gives progressive organization which support teamwork and promote quality standard.
• Significant and diverse expertise in delivering corporate & enterprise network with IT/Surveillance setup
with hardware, software evaluation for business productivity and end users computing.
• Provided implementation and operational support including design, acquisition, network setup
and maintenance of workstations, servers and company business systems.
• Documented processes for aligning business /IT processes to achieve quality output and develop/maintain
Systems in response to changing business priorities
• Recommended network security policies /procedures
System Admin Role & Task on Services:
- Administration of 700 + workstations of Head office & Stores
- Installation & Configuration of Windows 2003/2008/2008-R2/2012 Servers
- Thorough concept of Private & Public Cloud
- Test Lab Implementation of VDI: Virtual Desktop Infrastructure POC
- Test Lab Implementation of VMWare ESXi 4.0 & 5.0 POC
- Configuration & Administration of AD/DNS/DHCP Services
- Configuration & Administration of Kaspersky/WSUS/SCCM Services
- Configuration & Administration of Active & Passive Exchange 2010 Server’s
- Failover Cluster Configuration
- Verify and Clean Log’s inconsistency in Exchange database
- Installation & Configuration of Kaspersky/WSUS/SCCM/WDS/MDT/Print Services/File Services
- Backup EXEC 2010 Installation & Administration
- Ensure Exchange & File/Database backup is performed on daily basis
- Administration of Physical Virtual Server & Virtual Machines
- Migrating Physical to Virtual Machines (P2V)
- ISA Server Administration + Define Access Policies based on requirement
- Set user and group policy & security policy according to Standard Permissions
- Administration of AD for Creation/Maintain Users and Groups also define required delegations on Respective OU for Branch IT Access
- Create new system configuration baseline based on the Business requirement.
- Upgrade & deployment of latest version software’s
Permanent Responsibilities:
• Planning - cost, capacity planning, reutilization of logistics (network design, server locations, where to install, proper wiring, IP address assignments to workstations, ...)
• Preparing - temperature, humidity, electrical, fire, security, wiring closet and cabling standards, UPS; Change management (preparing for any service changes)
• Monitoring - printers, servers disk space, network, servers and workstations, performance, and security, and all log files • Backups and Archives Company Database\Exchange on Daily Basis
Job Responsibilities:
1. Planning, deployment, maintenance & analysis of LAN (Local Area Network).
2. Designing LAN and WAN networks for new sites and connectivity as per company’s requirement.
3. Administration of Pix Firewall, Cisco Routers, Layer 2/3 Switches.
4. Designing Configuring and Implementing Access-VLAN, Voice-VLAN, Private-VLAN, VTP Server, STP, RSTP, PVST and Ether Channel.
5. Performing Regular Backup of Router IOS and configuration through Tfpt Server and upgrading new IOS versions.
7. Thorough understanding and experience of TCP/IP based networks and internet working.
8. Installation and Configuration and Managing of Exchange Mail Server 5.5/ 2000/2003 with Exchange Local and Web Outlook Client/POP3/ SMTP.
9. Installation and Configuration DHCP, DNS, RAS, VPN, Terminal Services.
10. Installation and Configuring Microsoft Operation systems like 2008/2012 Server
11. Installation and Configuring Microsoft Operation systems like Vista all Edition’s/XP Pro/2003/2000 Server/2000Pro
12. Installation and configuration Corporate Symantec Antivirus for Server and Clients.
13. Installation and Troubleshooting Printer Server on Wired and Wireless Network with Security.
16. Assisting all users in troubleshooting and maintaining all servers to make sure they are up and running.
17. Studying Updating on IT Advance Technology and sharing information with the company on new developments.
Wide Area Networking:
• Performing Routers/ Firewalls/ Switches IOS and Configuration Backup’s through TFTP Server and upgrading IOS.
• Installing Configuring and Implementing IAS (RADIUS Server) to Authenticate Remote VPN, Dial-In & Wireless users.
Wireless Networking:
• Installing Configuring & Administration of Wireless Router and Access Points.
• Installing Configuring & Administration of Wireless IP Camera, VoIP Phones, Media Access Devices.
• Installing Configure and Enabling Wireless Security on Router, Switches and Access Points with MAC Filtering, WEP, WPA, WPA2 (Tkip/AES/PSK), WPA-Radius (802.1x).
Activities and societies: First Year: - Basic Electronics & Soldering Method - Types of CPU's and Computer Peripherals - Training on Assembling & De-Assembling CPU - Understanding the Hardware used in Computers - TYPES OF MOTHER BOARD, PROCESSORS - TYPES OF RAM'S & CLOCK SPEED, CD-ROM'S - TYPES OF CCTV'S (ANALOG & IP CAMERA) - WINDOWS NT 4.0 & WINDOWS 95 LAB SETUP - SOFTWARE INSTALLATION Second Year: Practicals & LAB: - Setup LAN NETWORKING - Types of Switchs (Distribution & Core) - Cat-3, Cat-4 & Fiber Optical CablesActivities and societies: First Year: - Basic Electronics & Soldering Method - Types of CPU's and Computer Peripherals - Training on Assembling & De-Assembling CPU - Understanding the Hardware used in Computers - TYPES OF MOTHER BOARD, PROCESSORS - TYPES OF RAM'S & CLOCK SPEED, CD-ROM'S - TYPES OF CCTV'S (ANALOG & IP CAMERA) - WINDOWS NT 4.0 & WINDOWS 95 LAB SETUP - SOFTWARE INSTALLATION Second Year: Practicals & LAB: - Setup LAN NETWORKING - Types of Switchs (Distribution & Core) - Cat-3, Cat-4 & Fiber Optical Cables Depth Concept on Computer Hardware & Networking BASIC ELECTRONICS & MOTHER BOARD ARCHITECTURE WINDOWS SETUP DOS/NT 4.0/WIN-95 ETC SOFTWARE INSTALLATION LIKE MS-OFFICE ETC TYPES OF NETWORKING & TOPOLOGY CONCEPT OF LAN/ WAN NETWORK SWITCHES WAN ROUTERS INTERNET CONCEPTS TYPES OF NETWORKING CABLES CCTV DVR/NVR & ANALOG/DIGITAL (IP CAMERA SETUP)