Salesman / Customer Service/ Cashier/ After-Sales Service Representative
Jarir Marketing Company
Total years of experience :10 years, 3 Months
Accomplishments:
• Directed sales and marketing strategies and execution to deliver a combination of higher revenue and profits.
• Consistently delivered financial targets related to Exhibitions/portfolio of Exhibitions.
• Ownership and responsibility for identifying customer’s needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions.
Responsibilities:
• Managing the exhibitions, overseeing the entire process whilst ensuring everything is completed in an effective and timely manner. Managing operations team, ensuring tight cost control and efficient execution.
• Organizing, and executing organizations' public events. Created displays that best showcase information and company products. Preparing offers and presenting them.
• Presenting the suitable products to clients, which meet their desires, and explaining the specifications
• Delivering an excellent level of client liaison to ensure high levels of client satisfaction.Log any complaints received in accordance with policy and procedure, swiftly resolving and advising the outcome.
• Analyzing market trends and tracking competitors’ activities, and providing valuable inputs to sellers for fine-tuning sales and marketing strategies to exceed the expectations of the customer.
• Generating end of the day inventory accounting and budget reports.
Accomplishments:
• Presided over day-to-day administration of personnel affairs programs, including recruitment, payroll management, training and development, and employee’s records management.
• Used extensive knowledge of Saudi labor laws to provide strategic consultation to management to handle all employee relations and disciplinary issues.
Responsibilities:
• Followed up employee salaries, resolved all problems related to salary, delays, attendance and monthly leave.
• Implemented company-wide performance management system that is linked to the core vision and objectives of the business to engage employees in an on-going professional development process and help build a dynamic workforce.
• Collated reports of wages, salaries, and overtime wages.
Accomplishments:
• Played a key role in propelling net sales in the strongest area of Jeddah (Safa District - wholesalers) by 5% for a month.
• Under my leadership team participated in the Shelver competition for 6 weeks and won every time in Jeddah city
• Negotiated with clients to increase the free space for products at the time of offers.
Responsibilities:
• Be the face of Nadec, making a fantastic first impression, building long-lasting relationships and going above and beyond to make customers happy.
• Creatively arranging display products in an attractive manner. Checked deliveries, picked items from the warehouse and stocked shelves.
• Replaced materials in shelving area/ taking out the products before expiry date.
• Supervised and monitored cleaning and maintenance staff, and ensured the safety of products.
• Informed the supervisor if there is a new store in the area for expansion.
Accomplishments:
• Ensured the success of high-profile exhibitions whilst maximizing profits.
• Part of the team that introduced idea of wrapping gifts in a body products exhibition leading to increased sales.
• Rewarded for revenue-generating ideas. As the idea was implemented across all exhibitions, and incremental sales were registered.
• Acknowledged asthe first Saudi young man as a Branch Manager in all exhibitions.
Responsibilities:
• Planned exhibition hall layouts and activities program.
• Demonstrated competency to go the extra mile and overachieve sales targets at the exhibition.
• Maintained monthly and annual inventory records to verify the number of items.
• Managed cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages and tracking all cash and credit transactions. Weekly reported cash register to the Area Manager.
Bachelor's degree in Public Administration, King Abdulaziz University, Jeddah,May 2016
