Muddasser Qureshi, Customer service manager

Muddasser Qureshi

Customer service manager

Mobilink

Location
Pakistan - Multan
Education
Bachelor's degree, Software project management, JAVA , web Technologies, programming , networks and network security,
Experience
1 years, 3 Months

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Work Experience

Total years of experience :1 years, 3 Months

Customer service manager at Mobilink
  • Pakistan
  • July 2010 to September 2011

provide customers with product and service information.
troubleshooting and network management in franchise.
identify, research and resolve customers issues using the computer system.
sell product and place customer orders in computer system.
recognize document and alert the manager of trends in customer calls.
train the internees in understanding web portals and assis in IT services and cater the issues.

Education

Bachelor's degree, Software project management, JAVA , web Technologies, programming , networks and network security,
  • at NUST School of Electrical Engineering and Computer Sciences
  • July 2011

CCNA Cisco Certified Network Associate Certified traning from Corvit Islamabad in 2010 Four certificated of Linux Security and Administration Workshop equaling to RHCE and further basics with hands on practice. internship in Mobilink as as a IT officer for assisting in IT services and network troubleshooting.

High school or equivalent, Maths, physics, chemistry, english
  • at Garrison cadet college kohat
  • June 2007

i secured A1 grade in my intermediate examination

High school or equivalent, Science, English
  • at Garrison cadet college kohat
  • June 2005

completed my matriculation from garrison cadet college kohat,

Specialties & Skills

Network Security
Physics
Science
Programming
Oracle SQL Server
Netbeans
web programming
MS office
Windows
JAVA programming
php coding

Languages

English
Expert
Urdu
Expert