Sr. Systems Engineer
Qatar National Broadband Network
Total years of experience :17 years, 10 Months
Lead the planning, design and implementation of Network Engineer and Remedy Ticketing system
Master data management for Network inventory in Network Engineer, hands-on experience in building and updating models across entities (transmedia/structure/equipment) through Model builder (both OSP/ISP).
Delivered in-house estimation tools built on top of Telcordia Network engineer.
Plan and monitor development activities (coding, debugging, unit testing, documentation) with respect to release plans for on-site/off-site support team for Network Engineer.
Responsible for Unit Testing and Integration Testing for Network Engineer and remedy configurations and releases.
Systems Administration of Network Engineer and Remedy for Engineering Department.
Designed and implemented IT infrastructure involving latest IBM PureFlex hardware and configuration and deployment of Microsoft Private Cloud with System Center 2012.
Planning and Implementation Oracle Cloud and Rolled out Oracle ERP application.
Actively participated in the ODA (Oracle Database Appliance) server deployment and configuration.
Planned, Designed and Deployed the Intranet using MS SharePoint 2013, with enhanced HRMS functionalities and workflows.
Played pivotal role in lead to cash solution planning, and design exercise involving MS dynamics, MS BizTalk and SharePoint.
Actively involved in business process improvement and re-engineering
Developed and deployed in-house application based on SharePoint Platform to assist Commercial Driven Feasibility study business process.
Working on IT Security and Operational Documentation to align with ITIL and eTOM best practices and frameworks.
Administer and manage the existing Oracle Warehouse, Datastage, MetraNet Billing and IBS (integrated Billing System) applications to ensure timely and smooth business reporting and operations.
Configure and modify new/existing maps in Oracle Warehouse Builder for new business areas and new business process.
Develop and provide reports to the business departments as and when needed from billing systems using Crystal Report and SQL reporting tool.
Implemented a control process for revenue assurance from scratch that is involved from provisioning till cash booking Assist in leading new product launches and IT system design, develop, and deploy work that involves OSS/BSS packages.
Assist in stabilizing existing BSS systems by identifying and correcting OSS/BSS related bugs and design errors.
Developing and testing functional designs.
Assisting other BSS/OSS Specialists / Engineers with troubleshooting and problem solving.
Assist with other OSS/BSS Business Analysis, Systems Designs, and Support related activities.
Ensure revenue processes and system enhancements based on trends and patterns through revenue assurance system.
Assurance of cost throughput and accuracy of usage.
Perform process study and evaluate the effectiveness of the existing control environment and implement corrective measures for identified risks.
Interact with other departments (Engineering, Finance and Customer Care) to obtain, analyze and reconcile reports to ensure prevention of revenue leakage through XDR, customers Data and financial calculations.
Development of reporting models and metrics against new revenue streams to improve accuracy and efficiency of delivering management reporting.
Risk assessments on all the critical processes and systems and manage the overall Information Security Risk across the organization.
Implementation of Dashboards and management reporting.
Ensuring error free billing operations (from collection till rating) deployment of key revenue assurance applications/solutions, fraud management system rollout.
Responsible for the requirement management and change control for ongoing source additions in revenue assurance system.
Perform internal audits of the information systems and network operations systems.
Analysis and recommendations on risks associated to new products prior to launch.
Ensure Confidentiality, Integrity & Availability of BSS/OSS data.
Managed a data warehouse system of more than 100 Terabytes of online Data.
Worked on ETL migration from Teradata SLJM to Informatica ETL.
Responsible for parallel run monitoring/improvements of SLJM and Informatica.
Managed Informatica Repository/ Database (Oracle 10g) for parallel runs.
Worked on developing and deploying work lets/workflows for Prepaid/Post Paid and Voucher Management system in Informatica.
Responsible for ensuring Data Integrity, Data Quality and Data Completion.
Lead a team of five people, ensuring maximum availability of system for BI and Marketing teams.
Built comprehensive dashboard for better visibility of sources in data warehouse.
Actively involved in troubleshooting with respect to source/system/loading issues at ETL levelDocumented all SOP with source systems for data accumulation and with end users (BI and Marketing) for data extractions.