CEO
Mahatme Eye Bank and Eye Hospital
Total years of experience :16 years, 4 Months
Operations Executive with a demonstrated record of exceeding profitability goals, turn around under performing units and driving increased revenues and market share
High-energy leader experienced in leading multi-unit regions with up to 4 locations. Excel in brand positioning, revenue growth financial management and driving operational excellence. Champion a strong focus on customer satisfaction and loyalty. Well-developed employee relations, motivation, management development and training qualifications demonstrated by higher than average retention rates.
Core Competencies include:
Multi -Unit P&L Analysis / Expense Control
Recruiting / Hiring / Training / Retention
Turnarounds / Change Management
Expansion / New Market Development
Concept Branding / Marketing
Contract Negotiations
Job Responsibilities:
• Worked just below the CEO position handling the entire Business Operations & Business Development.
• End to End Business Management.
• Taking care of the entire Business Development activity & increasing sales for around 100%.
• Handling the all the employees grievances & solving then and there.
• Vendor Management.
• Handling petty cash & budgets.
• Maintaining Daily, Weekly & Monthly Reports.
• Manpower Management.
• Worked according to the standards required for NABH .
• Legal Compliance and Government Paper Work Management.
Job Responsibilities
• Responsible for Handling and coordinating day-to-day activities of Operations
• Ensuring 24/7 standards of Customer Service
Responsible for Equipment Maintenance, General Maintenance, Statutory Records,
•Housekeeping & Infection Control
•Ensuring a timely Billing & Recovery process.
•Vendor Management
•Responsible for Staff Health, Training, Staff Evaluation
•Planning, Strategizing & Implementing Business Development Plans.
Managing & Controlling the Expenses as per the Budget.
Job Responsibilities
• Plan & Implement the Business targets set for the Centre
• Acquire all required Hospital Licenses
• Managing all Issues related to administration and Management
• Responsible for compiling statutory and legal requirements
• Prepared and Implemented departmental SOP’s along with HOD’s
• Monitoring of Outcome Measures and Quality Monitoring
• Responsible for Infrastructure Management
• Responsible for MIS and Reports
• Managing Clinical and Non clinical departmental day to day activities.
• Managing Manpower of (Customer care, Technicians and Resident Doctors)
• Responsible for coordinating recruitment, attendance and HR activities.
• Core member of all Hospital Committees
Job Responsibilities
•Overlooked the smooth functioning of a whole Hospital as a Assistant Manager
• Infection Control Team Management
•Prepared budgets and monitored expenditures
•Gained expertise in need analysis SWAT and made quick decisions
•Arranged training programs for the new hired staff members provided guideline for about the hospital standards and Immunization Rooster
•Prepared all necessary documents pertaining to hospital licensure
Post Graduate Diploma Health Care Management (Pursuing) UK